Chimahaga
Japan
Reviews (2)
Really poor quality customer service. It took months from the time I reported the problem to the investigation, and then they told me to contact shopify myself because the cause was due to the data values provided by shopify. Why don't they try to check with shopify themselves regarding the problem with their app, which is released as an official app on the shopify platform? And the glitch is not a small one, but a fatal one for the users that tracking information is not reflected to Etsy properly. I really can't believe it.
Developer reply ·
Thank you for your feedback, We are investigating the issue you have raised. We are awaiting a response from Etsy in regards to the acceptance of characters. We will reach out once we have an update. For any other queries please reach out to the support team. Nikki
Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!
Developer reply ·
Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!
