Order Automator
by Automator Apps · launched
View in Shopify App Store ↗Reviews (112)
The team with Order Automator is so amazing! They helped me with a specific automation that I was wanting for my store and have always been helpful with any questions that I have!
This app worked great for Amazon Multi-Channel Fulfillment (MCF). Setup is straightforward and logical and has a lot more options than the native Amazon App. It also has a ton of other functionality that we will make use of in the future. Support has been great, we appreciate the outstanding service!
Developer reply ·
Awesome! We are all about the options. If you come up with any other ideas or needs just give us a shout. Thank you.
Great experience with Order Automator. It was easy to set up and easy to use. There are a couple of settings that you have to get creative depending on how you want it used. I use mine to get orders from Shopify to Amazon as a secondary fulfillment center. They were also able to add a custom feature for my business very quickly.
Developer reply ·
Love the double easy experience, and appreciate the opportunity to add a custom feature for you. Anything else you need in the future just reach out we got you covered.
I use Order Automator to automatically cancel high-risk orders, and I love it! The developer is very responsive to feedback, and he's great to work with. I absolutely recommend this app.
Developer reply ·
Great to hear you love the app, thank you! We appreciate you sharing how the app helps you and recommending it.
Developer reply ·
We believe this to be a fake review and reported it to Shopify.
We were looking for an app that can send emails to our vendors when there's an order and this app is doing a really good job! They can also send your Amazon inventory through your store as well if you also do FBA on Amazon! High recommended!
Developer reply ·
Thank you, nice see you're utilizing multiple features to help your order workflows. We appreciate the recommendation. 😀
Not only is the app brilliant (especially great for us so we can notify different departments & fulfilment teams for different orders), their customer service & dev team is second to none. We put in a request for a feature, and within 4 days it was implemented and live for everyone. Top notch app, top notch customer service. THANK YOU!
Developer reply ·
Thank you too! We love hearing feedback and ideas from our community, happy to make that update to help you out. We appreciate the acknowledgement here, thank you very much.
Couldn't recommend this app enough, so easy to setup and use. It has completely changed and automated how we process orders. I even had a custom request so reached out to the team and they couldn't be more helpful. The request was quite rogue so I wasn't sure it would be possible, but they had a look and managed to get it to work! I would highly recommend this app for anyone on Shopify, it's a game changer.
Developer reply ·
Awesome review thank you so much for sharing! We are all smiles knowing that Order Automator was easy to setup and becoming a game changer for you, we appreciate you.
This app has been a game changer for my store. I use it to automatically fulfill and email out digital orders, and it works flawlessly. I also love the alerts when something hasn’t been fulfilled after a few days, it saves me from missing anything. Simple, reliable, and it just works. I honestly couldn’t run my workflow without it.
Developer reply ·
Amazing, thanks for sharing how you use it, nice to hear those alerts are helping you out, we have some more coming soon. 😀
Works perfectly. And the customer support is A+. Thanks Frances.
Developer reply ·
Awesome thank you, A+ is support is quite the compliment. 🙂
Great support & follow up.. recommend.
Developer reply ·
Thank you, we appreciate the recommendation!
Excellent App and Customer Support! The app delivers exactly what it promises. It was missing one feature I needed, but customer support responded quickly, and their developers set up a custom solution for me. Thanks to this, we save a lot of time and avoid headaches every single day. Fantastic service and flexibility. Highly recommended!
Developer reply ·
This is awesome! Really cool to hear about our app saving time and headaches every day. Thanks for sharing your experience 😃
Great way to integrate your FBA inventory to your Shopify site and get international sales that ship to customers quickly.
Developer reply ·
Thank you! Good point about the quick shipping using FBA international. 👍
This is really great app. Works seamlessly, and the team have been very active in responding to feedback on improvements, and any support requests. Highly recommend
Developer reply ·
Such an honor to receive the "great app" recommendation, thank you! We appreciate the feedback and ideas to make the app better for you. Thanks 🙂
Really good app, its doing exactly what i need, for such a reasonable price. The team have also gone above and beyond to help me out, highly recommended!
Developer reply ·
Thank you for the recommendation! Helping people is our mission, glad we could provide a valuable service for you. 🤠
Joe, Frances and their team made my dream come true, saving me ~1hr of manual work per week. They were super communicative, and amazing to work with! I highly recommend this app to automate / streamline your mundane, daily tasks.
Developer reply ·
Awesome! Very cool to hear about the time savings, thank you for sharing, glad we could make your dream come true 🙂
The app works great and exactly as advertised. It has made things really easy for our team! We had a slight hiccup when changing themes and Joe from customer service was so great and quick to assist to get us back up and running in no time.
Developer reply ·
Thank you we really appreciate your enthusiasm with the app and sharing your experience. You're awesome!
Thanks so much for the updates I’m really happy and grateful for the support you’re giving me. Honestly, it feels great to have an app with a team behind it that responds quickly and delivers such useful improvements. I’m super excited to try out these new features. I can see the effort you’re putting in, and it makes me feel really good about using the app.
Developer reply ·
We appreciate you too, sharing ideas on how the app can be more useful for you. We value our community and love hearing the feedback... and love reading this review, thank you so much for the amazing words of encouragement and gratitude. 🙏
great support, no question is too hard for the team, very helpful!
Developer reply ·
Thank you! This makes us smile. Happy to help you out, we appreciate you acknowledging our support staff 🙂
Works great for us. Customer Support is a great help to get the rules running as well creating unique rule with special features. Can recommend!
Developer reply ·
Thank you for the recommendation. Glad we could provide the unique solution for you. 🙂
App was simple enough to use and when I needed help, the team assisted me quickly and politely. Solved my use case perfectly
Developer reply ·
Great to hear that we solved your use case perfectly, that really makes us feel good, love helping out! Thanks for sharing
I needed a solution to automate fulfillment requests to one of my supplier and the Order Automator app & support team made it a super simple 1-2-3 set up! :-)
Developer reply ·
Awesome, glad to hear setup was simple. Happy to help! Thank you for reviewing 🙂
We've tried the other MCF apps and found them either too expensive for what they offer or too complicated to manage. This app just WORKS. It's easy to set up and mapping products to your Amazon SKUs is a breeze. The only thing this app is missing is live shipping rates from Amazon but honestly not a deal breaker.
Developer reply ·
Glad you found your Amazon MCF solution with us, thank you! We're always adding new features, please reach out about your shipping rates request, let's see if we can make that happen for you. ✊
Best custom app for Shopify!
Developer reply ·
Thank you! Makes us feel good when we can make a customization work for you 😃
The App doesn't work to reroute orders to different locations in my store as my Apps auto fulfil orders :( "Unfortunately, Order Automator does not communicate with other apps, so if another app is handling fulfilment, our app won’t be able to override or prevent it from fulfilling orders"
Developer reply ·
It's impossible for any app to do what you're asking. Logically, Shopify does not allow 1 app to control another app's actions. We cannot intercept another app's actions to your store, nor would it be ethical to try and do so. The does reroute orders to different locations, it just cannot stop your other apps from fulfilling orders. If you think about it logically, it makes perfect sense that 1 app wouldn't be able to block actions of other apps.
We use the app it to send orders to our suppliers. About a year ago I submitted a request and asked if it is possible to add PDF files to the e-mail to our suppliers. This was not possible but the developers went to work and made it possible. I want to especially thank Joe and the rest of the team for all the work you did to cater to my needs. The app is very straightforward and easy to configure. Definitely to be recommended!
Developer reply ·
It's so heart warming to see this kind of community interaction. You made a feature request, it was a good idea, we added it to the project list and made it happen. Usually we can make this type of request happen sooner, took a bit longer but thanks for being patient. We appreciate you! 🙂
great support
Developer reply ·
Thank you we appreciate you acknowledging our great support, we try really hard. 🙂
Support is wishy-washy and gives you the run-around instead of trying to directly help you. They stated we could hop on a call and after multiple requests to schedule one, it wasn't addressed. Ultimately they couldn't provide the setup help I needed and I will find a different solution.
Developer reply ·
We tried our best to help with your unique situation + offered a call multiple times. You were asking for help about integrating with a different app (a shipping app), we gave you advice based on what has worked for other users with similar intentions. Support answered all questions promptly within standard business hours, was polite and gave the best answers based on your input. Order Automator was functioning 100% correctly. We offered a phone call with our lead developer + gave you a direct solution that has worked for other users with similar integrations. The problem, as we can see in the support thread, is that a different app that was handling your fulfillment was not doing what you want. We cannot access nor control what other apps do. I'm sorry you feel frustrated, I wish you would have accepted the developer meeting offer so we could help you solve your problem together. I hope you're able to find a solution for your problem.
We've been using this app to automatically add a free printed guide to every first-time order — and the results have been incredible. The guide not only adds value for our customers, but also allows us to upsell our other products in a natural, non-intrusive way. Since implementing it, we've seen a 10% increase in retention rate, which speaks for itself. Highly recommended if you're looking for a simple but powerful way to boost customer lifetime value!
Developer reply ·
Great idea on the free guide add-on, cool to hear about the increase in stats and our app helping you with that. Thanks for sharing!
Absolutely best app to make processing orders easier and more efficient. A must have program if you email or manually enter PO's - Even if just some orders. Can't wait to explore more of the capabilities. Support has been amazing. Super responsive and accurately helpful.
Developer reply ·
Love your enthusiasm about exploring more capabilities, this is one reason why we're always adding new functionality. Thanks for your kind words and sharing your experience. 🙂
Great app with excellent support! We were looking for a workaround that would allow us to help us tag orders with multiple cart attributes, and they were able to help us out immediately.
Great app plus great support. We use this app to route orders to Amazon but there is so much more it can do. Do you ship from multiple locations? It can help there. Problem customers? Send them to a black list!
Developer reply ·
Thanks for sharing how you use the app, those are useful tips. 🙂
The order automator app has had some of the best support of any app we have ever used. Everything is extremely customizable and easy to use! Would definitely recommend to any users who need to tag orders!
Developer reply ·
Thanks for the amazing compliment! 🤩
Excellent plugin with a lot of uses cases. I have used it for several different notifications in my business: -notify manual dropship vendor when an order is placed so they can fulfill (it uploads tracking info back to Shopify too) -alert us when someone who has issued a chargeback in the past places another order so we can deal with it -alert us when someone uses a PO Box so we can ensure the weight of the order is within USPS parameters -auto cancel high fraud flagged orders Customer service has been ultra responsive 100% of the time. Nothing at all bad to say about this plugin, it is WELL worth the small price.
Developer reply ·
Great ideas thanks for sharing how you use the app, really cool!
Order Automator is one of THE most valuable apps I have installed on my shop, which delivers a combination of digital and physical products where every order needs to be handled a little differently. It saves me so much time and streamlines my workflow. The team has been especially helpful every time I've run into corner cases where I needed assistance setting up flows to manage them. They are so responsive and take time to troubleshoot until the problem is solved. I absolutely recommend this app to everyone!
Developer reply ·
Thank you for the glowing review, so cool to hear how Order Automator saves you time and streamlines your workflow. Thanks also for acknowledging our team and responsiveness. We appreciate you!
Order Automator has been a game-changer for our Shopify store! The app is incredibly efficient and has streamlined our order management process. What really sets them apart is their outstanding customer service. The team was responsive, attentive, and even went above and beyond by implementing a custom feature we needed. Highly recommend this app for anyone looking to automate their workflow and get exceptional support!
Developer reply ·
Thanks for the recommendation and compliments on our service. We love helping people! 😃
Joe and his team at Order Automator are amazing! This is a must-have app. They were able to customize functionality for us, allowing us to tag orders from early adopters and long-time subscribers. I honestly don’t know what we’d do without it!
Developer reply ·
"must-have" app, love this! Thank you for sharing your experience, glad we could help you out. 👍
The best way I have found for connecting to Amazon for MCF and it comes with a whole load of other features for automatic how we deal with incoming orders. A really useful toolkit. The support is top-notch as well - even adding custom features when required.
Developer reply ·
Awesome! "A really useful toolkit" is a cool way to describe the app, thank you!
Delivers the functionality we were looking for and their support team is excellent - they really went above and beyond to ensure that we dialed in the app to get the most out of the functionality we were looking for.
Developer reply ·
Glad we could help you get dialed in, thanks so much for the review!
This is a must-have app. We got it to help with our fraud detection and prevention, but needed a customization to extend some capabilities within our order processing system and they made the change for us in a day. Wow, support is amazing and the product is amazing and intuitive.
Developer reply ·
Must-have app, love this! Thank you so much, happy that we were able to help you with the customization on your order processing system.
Works great for our need to fulfill digital downloads and the team is very response to help requests.
Developer reply ·
Nice! Thank you!
What a great app to minimise admin. We recommend this app if you want to save time. It sends out emails to our many dropship vendors without any issues. The team quickly solved a minor issue - but it is essential to our store. We asked, and they delivered within 48 hours - excellent service. We dealt with Frances in the customer support team, and she was fantastic at organising everything. Thank you, Order Automator team!
Developer reply ·
Thank you for such a glowing review! We appreciate you recommending the app and the time saving capability. It makes us happy to hear when people are saving time :)
This is a really helpful app. It helps us to easily and quickly see our orders by country. It is also gret if you want to be notified if a certain product sells. It does everything it says it does. We also needed help with something and Frances in customer support helped us until it was figured out. Great customer service.
Developer reply ·
Great idea to use the tagging feature for seeing orders by country. We appreciate the details, and also the complement on our customer service. Thank you!
The Order Automator team and Joe specifically have been fantastic. We used the Order Automator app to add a customers order count to packing slips within the app we use for our packing slips. Whilst this isn't an out of the box feature, Order Automator is fully customisable and after an email to the team, that had this feature sorted for us within a day. They've also guided on other features we want to use and nothing is too much of an ask, would definitely recommend!
Developer reply ·
Thanks for the details on how you use Order Automator, and the customization process, happy to help make that happen for you. We appreciate you!
Easy to use app and does exactly what we require! The team are very proactive at supporting and solving any queries we have. Would highly recommend!
Developer reply ·
Thanks for the high recommendation! Happy to hear that our app is easy to use and provides a solution for you. We appreciate your feedback :)
We first started using this app to catch fraud orders and that worked great. We then had to start using it to catch orders using discount codes because our inventory system has a bug. Order Automator is helping us tremendously being able to work around the bug and fix our orders before they push to Quickbooks. Also, customer service is GREAT! Quick and helpful answers.
Developer reply ·
Thank you! That's cool to hear you started with 1 feature and expanded to others. We're always building and adding to the app, comments like this motivate us to provide more solutions. Thank you for your feedback.
Managing orders across multiple marketplaces and Multi-location (warehouses)? Order Automator is a lifesaver! But beyond just the app itself, the Order Automator team is truly exceptional. When we needed a customized solution, they went above and beyond, offering immediate assistance and expert guidance.
Developer reply ·
Happy to help you with the customized solution, thanks for sharing how you use the app and thank you for being a part of our community :)
5+ STARS! This app and the team behind it are stellar. They work non-stop to ensure the app's use case is maximized for your business. A huge thanks to Frances for consistently following up with me until my issue was resolved (google ads order tracking). This app works very well, it's affordable and the people behind it are genuine. Couldn't recommend it enough.
Developer reply ·
Huge thanks to you too for writing such an awesome review, thank you so much! Glad we could help you out, thank you :)
Order Automator has revolutionized the way we manage our Shopify store! This app is an absolute game-changer when it comes to automating tasks, making our workflow more efficient, and enhancing overall productivity. One of the standout features of Order Automator is its reliability. It flawlessly automates routine tasks, from order processing to inventory management, saving us valuable time. The level of customization and control it offers is exceptional, allowing us to tailor workflows precisely to our store's needs. Moreover, the app's intuitive interface makes setting up automation rules a breeze. Even for those unfamiliar with complex technical processes, the user-friendly design makes it accessible to everyone. What sets Order Automator apart is their exceptional customer support. They are fast, friendly, and incredibly competent. Whenever we've had queries or even when we needed assistance with customization, their support team has been there to provide prompt and effective solutions. Their dedication to helping customers achieve their automation goals is truly commendable. Highly recommended! Kudos to the Order Automator team for developing such a fantastic tool that has become an integral part of our store's success story.
Developer reply ·
Wow we're blown away by the details and praise in this review, thank you so much! We really appreciate this, getting feedback like this motivates us to keep building, keep automating, and keep trying to provide the best service possible. Thank you 🙂
I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.
Developer reply ·
3 Amazon marketplaces and adding more, great to hear and happy to help with your expansion efforts. Thanks for sharing.
Really well built app with excellent customer support. The most sensibly designed and reliable way to integrate with Amazon FBA.
Developer reply ·
Thanks for voting our app the most sensibly designed and reliable way to integrate with Amazon, really appreciate that!
This is the app we've been searching for, suitable for multiple locations, particularly in fulfilling orders. It provides the customization solution we need, and the support is both awesome and highly responsive.
Developer reply ·
Awesome! Happy to provide the solutions for you, we appreciate your review and the comments :)
The app is working well for what we need. The customer experience is above and beyond. Very responsive and quick to help!
Developer reply ·
We are happy to help and try our best, thank you!
It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks. Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.
Developer reply ·
Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed. Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly. Even if it's something that requires a customization, our app has the flexibility to do this. Hope to hear from you soon, just contact us we can help you quickly.
Great app that fills all our needs to automate our ordering process. Frances has been great with helping us with some custom requests as well. Recommend both the app and the team behind. Best customer service among the apps that we use for our store.
Developer reply ·
Thanks for calling us the best customer service among the apps you use, that's awesome! Happy to help you out with the custom requests, we appreciate you.
App is working great and the developer even made a custom change for us free of charge. Very happy over all.
Developer reply ·
Thank you! Happy to make the customization for you. 👍
Frances, Joe, and the team have been great. They worked with me on a custom solution that has been working great ever since. Solid team and a great app!
Developer reply ·
Thank you for the positive comments, nice to hear the custom solution is working great for you. 🙂
We requested a custom feature for the email that was sent and they made it for us perfectly and very quickly! 10/10 customer service.
Developer reply ·
10/10 yaasssss thank you! Happy to make that custom feature for you. Wishing you the best with your business!
The Automator APP Team is by far the best app team that we have worked with from the Shopify APP store. They customized the application for our use case and did so quickly and professionally. If your looking for auto-tagging and auto-fulfillment app to optimize your Shopify stores, then look no further this is the one you need
Developer reply ·
The best app team haha wow thank you so much! We appreciate you!
Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.
Developer reply ·
Thank you so much! We appreciate you and the opportunity to implement the customization.
From the outset, I've had an incredibly positive experience with the Order Automator App. What truly stands out is the team behind the application. They are nothing short of phenomenal. Their proactive attitude, combined with a unique blend of expertise and dedication, has resulted in a stellar customer service experience. One of the key features that elevated my experience was their capability to create and implement custom functionalities based on my business's unique requirements. This wasn't just a cookie-cutter service; they made sure to tailor their solutions to perfectly fit our needs, all within a surprisingly swift timeframe.
Developer reply ·
Happy to build that for you, thanks so much for sharing your experience, and for the good words about our team. We appreciate you!
Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!
Developer reply ·
Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!
needed a subtle way to denote first time buyers to better allocate "about us" info into the correct packages and these folks were incredibly responsive in creating a custom solution for us. The app's standard settings wouldn't address our needs, but within a couple of days, they created a custom solution that was exactly what I requested and were super nice and responsive about the whole process. Top notch customer service and a very helpful product!
Developer reply ·
Happy to help out, thanks for the review we appreciate you!
This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!
Developer reply ·
Thanks for sharing how you use it + your experience with customizations, enjoy!
This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.
Developer reply ·
Awesome thanks for sharing and cool to hear how the app is helping you. Thank you!
Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!
Developer reply ·
Great to hear it's helping you in multiple ways, thanks for sharing!
This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!
Developer reply ·
Thank you for the review and the recommendation!
AMAZING app!!! All configuration options are very easy and clear. Great app to integrate FBA orders. The development team is *super* helpful and responsive! Thank you to both Joe and Frances!!!
Developer reply ·
Thank you, appreciate the review and shoutout!
Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.
Developer reply ·
We enjoy the opportunity to build a custom solution, thanks for the recommendation!
By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!
Developer reply ·
Wow this is such an awesome review, big smiles and fist pumps here! We want to thank you as well, your feedback and ideas are great! More features coming soon! :)
I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.
Developer reply ·
Thanks for giving a shout on the custom flow, we love doing those! Thanks for recommending our app :)
works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!
Developer reply ·
Awesome to hear that, thank you!
Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!
Developer reply ·
Glad to hear the app is saving your team significant time, thanks for sharing your experience!
As far as I know, this is now the only way to track inventory automatically if you are fulfilling local orders through Amazon and international orders manually. Joe and his team helped create a simple solution that matched what we were looking for.
Developer reply ·
Happy to make that solution for you, thanks for sharing how you use the app!
Very helpful app allowing me to tag all my pst customers, even those who ordered years ago, with a lot of triggers making it possible to segment all kind of customers for precise marketing campaigns. The developer even helped me to set up my first flow. Thanks Joe, muito obrigado.
Developer reply ·
Thanks for sharing how you use our app, customer segmentation for marketing is a smart move. Very cool to hear your positive feedback, thank you so much!
Thank you very much for the custom feature that you made possible for our Shopify store. By using this feature we can easily give away gift item/product to a specific customer. This will really help us in our business to promote and encourage to buy our newly launch products. You did an awesome job and your customer assistance is very impressive too. Really an outstanding and a "MUST HAVE" application of every seller in Shopify
Developer reply ·
You're welcome, we're happy to help you out... and thanks for naming our app a "must have application", that's a nice compliment :)
The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.
Developer reply ·
Thanks for recommending, and good news multi-condition rules are coming soon in the UI. We're always happy to make customizations for anything not yet supported, and always working to add new features based on feedback.
We needed a quick and simple solution to partially close out orders based on stock type. This app solved our problem within 5 minutes. Automated! With top notch support and the many automation options the app provides, we are happy with the results.
Developer reply ·
Thanks, cool to hear our app solved your problem so quickly. Thank you for sharing, and mentioning the many automation options... more are coming! 🙂
We've had the privilege of using this app for over a year. It easily automates orders between multiple fulfillment services, this includes FBA and Deliverr. The developers are incredibly helpful and easy to reach. We've been able to provide feedback and get certain features implemented upon request. They are continuing to improve the app and roll out new features. For example, the new Order Monitor feature has been able to properly flag and identify any late orders based on our monitoring rules. This has saved us a ton of time and expense on refunding missed orders! This is the best app that anyone needing to manage orders from more than one fulfillment service could ever ask for!
Developer reply ·
It's been a pleasure working with you, we always appreciate good feedback and the opportunity to help with additional automations. And thanks for mentioning the new Monitor feature, good to know it's getting good use! Thank you!
The app is great out of the box. We needed a little customization, and the lead developer Joe was very helpful! Within a few days, he implemented a custom rule to solve our gift card problem. We needed a way to fulfill gift card orders for US customers only. I could not be happier! I think this app is worth more than $10 or $20 per month. Great product.
Developer reply ·
Happy to help out, especially after hearing the manual process you needed... glad to hear the app is providing good value for you!
Order Automator is excellent out of the box, but our multi-Location configuration, and diverse set of business operations and team demands, requires various app customizations to really start saving us time. Joe is excellent to work with, prompt, responsive. We look forward to more time savings in the future. Thanks!
Developer reply ·
Cheers to time saving woo! We enjoy making customizations to save you time, thanks so much for sharing your experience.
I run a handmade shop, and this app has helped me save so much time by organizing all my orders for me. I can easily filter and sort orders by shipping speeds, locations, and even products purchased. This makes a huge difference since I make and ship the products myself. If I have any questions or require a custom rule, I get a reply and solution instantly. The developer, Joe, and his team are all very easy to talk to as well. Of the apps I have for my shop, this is the one that has the most value and the one I can confidently speak highly of.
Developer reply ·
Most valuable app, wow thank you! This is heart warming to hear we're helping save you time on your handmade shop... we love supporting artists and creators + our goal is to save you time running your biz. Thanks for sharing your story.
This app has been an essential part of us fulfilling orders since we launched our store in March! Without it, we would be spending hours sorting through 600+ orders on a given day. Joe, the founder of the app, has also been SUPER helpful and responsive with us anytime we had questions! He even made custom codes for our shop that significantly increased our efficiency! 100% recommend this app and supporting the developers! :)
Developer reply ·
Awesoooome love hearing about saving all that time, that's our goal with the app. Thanks for sharing your story, much appreciated and happy to help!
We were looking for an order automation feature when we came across the order Automator Shopify app from Speed Boostr. It almost had the feature we were looking for, but not quite - so we reached out to their support to check how close/far off we were. CTO and founder Joe got back to us immediately and was very helpful. We discussed our needs and the possibilities, and they ended up implementing just the feature that we were looking for into the app - the support has been awesome, and the app works like a charm for us. In Shopify you can only set default fulfilment location, but with this new feature in the Order Automator app, it auto-changes fulfilment location based on ruleset such as the shipping address country of you customer. Our warmest recommendations of the Order Automator and the team at Speed Boostr!
Developer reply ·
Thanks for the detailed review and recommendation! It was a pleasure implementing the custom location change feature for you, we really enjoy problem solving and creating automated solutions to improve your workflow.
Not only did this app fix most of our needs, what it didn't do they turned around and made custom rules for us! I can't recommend this app enough!!!
Developer reply ·
We like making custom rules :) Thanks so much for sharing your experience and recommending the app, we appreciate you!
Now this is the company to work with! I wanted to be able to tag orders in a specific way they did not offer so I emailed them and poof it was done! Now I am able to tag orders correctly automatically and also auto fulfill orders all in the same app! I wish more apps were like this company for customer service....bravo to your team!
Developer reply ·
Nice, we enjoyed creating this solution for you and appreciate you being a part of our community. Thank you for the props and sharing your experience!
First of all, the App is extremely helpful. We were dealing with the problem of having both unfulfillable orders waiting for new stock to arrive and orders that could be fulfilled right away. The app helped us in tagging orders that could be fulfilled right away. Second of all, the customer support is truly outstanding. We could not have made the process work without some customization on behalf of the team. Thank y’all a lot.
Developer reply ·
Thanks for sharing your experience, we love helping your business and systems!
The customer service is 10/10! Joe helped us with a feature that didn't even exist yet. Thank you for this app!
Developer reply ·
Happy to help, ideas like yours help us make a better app for everyone. Thanks for being a part of our community!
We had an issue getting order data into our 3rd party shipping app. After reaching out to Joe with the problem we faced, he very quickly came back with a custom solution that worked perfectly. I can very highly recommend Order Automator, and Joe is very approachable and accommodating when it comes to customization.
Developer reply ·
Happy to help out! Joe the lead developer here - I enjoyed solving this problem and appreciate your positive review, thank you!
The BEST app support I've gotten after years with Shopify. I sent in a support ticket and was quickly responded to by Joe (the founder!) and he was able to help me get the app working for my digital offers and even checked back in to make sure all was good. Talk about amazing support— def happy with this app. Good people doing good apps.
Developer reply ·
Whoa best support in years haha that's awesome! Thanks so much for the praise and being a part of our community, we appreciate you.
Great app for managing orders, only uninstalled because we upgraded to Shopify Plus. For $10/month you can't go wrong with this!
Developer reply ·
Thanks for the review, and also for the follow up conversation about how you were using the app and how Shopify Plus is working for you. Cheers and good luck!
This app has been a core part of our site operations for some time. Now with the release of post checkout upsells we needed everything this app did but with a configurable grace period. Looked around for alternatives but nothing exists. I thought I was out of luck but after reaching out to the Speed Boostr team they were able to quickly build this new feature for me. (They even worked over the holidays) I cannot recommend this app or Speed Boostr enough. Feels great to know there is a strong team supporting me!
Developer reply ·
Thanks for making that feature request, it was a good idea. 😃 We appreciate the review and compliments, looking forward to supporting you well into the future. Good luck with your store this year! 🎉
When we first downloaded the app it was missing a key feature we wanted- I contacted the developer, and they added it in right away! Awesome customer service, and it is working perfectly for our online store.
Developer reply ·
Yes! Thanks for sharing your experience and thanks asking for the feature... we love getting requests!