Betterbatter

So far so good - absolutely amazing support when it came to setting up and integrating the app - it's is completed streamlined. The account rep I spoke with was super friendly and knowledgeable. So far we haven't had anyone subscribe, so I can't speak to overall functionality, but it appears to be a great app so far. UPDATE: four or five service requests in and I still couldn't be any happier if I tried. We do about 20% of our business with subscriptions at this point. Update 2: The customer service of this team is amazing... AMAZING... did I mention how amazing??? there were some glitches that were caused by some coding issues... Frankly I'm not even sure if the coding issues were with the app, but within 12 hours they had it fixed and running and they were absolutely fabulous about communication.

I loved everything about the customer service and nearly everything about the app.... (easy interface, clear design, elegant, easy to use and navigate) BUT at checkout our customers couldn't use discount codes, and this lead to a lot of abandonment when we were testing the app.and a lot - a LOT - of manual fixing of orders and helping resolve unhappiness. So unfortunately we couldn't use the app :( Would totally re-up if this were resolved and fixed