Hayah Al-Muslimah
United Kingdom
Reviews (5)
Excellent App and amazing support. Doran helped us create a brand new email template based of our current email templates to keep the theme consistent. Really fast response times with many revisions to achieve the look we wanted. We would 100% recommend this app as a go to! Cherry on top is that it is absolutely free so get installing!
Developer reply ·
Hi Hayah Al-Muslimah I'm Andrew again from the Doran team. Thank you for your amazing review! We're so glad we could help you create a custom email template that fits your brand perfectly. Also, I'm so happy to see you installed our app to many other stores. Your kind words about our support mean a lot! Enjoy the app, and don't hesitate to reach out if you ever need anything. Best regards, Andrew
We have used this app for a seamless integration. It's perfect for managing inventory stock levels from a single warehouse and without having to separate quantities for different platforms. The customer service and support is to a high standard and available 24/7. There are many other apps out there and this one appears to be very stable with more advanced functionalities. Keep up the great work!
Tracy from Omega has been very helpful with onboarding us onto this app. Initially the app had few bugs but she worked with us closely to have the bugs resolved quickly and the app seems to be more stable now. The app has all the necessary features for a returns centre but there are still areas the app can improve on like using your own domain, a more professional landing page for the customer returns login, better email templates as currently they are very basic. But overall impressed with the support from the developers. Highly recommend installing this if you haven't already done so as you are in for a lifetime deal as they are offering the app to be free for the first 100 customers!
Developer reply ·
We highly appreciate you taking the time to post a review with all your feedback here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime.
Really useful app for building customer confidence and trust. I would definitely recommend this to anyone looking to increase their brand trust and customer service!!!
The customer Service Team is very supportive and they pay attention to your requests. They are working around the clock to provide required support
