The Label House Collection
Australia
Reviews (7)
So grateful for all your help with the custom requests I had. Very quick and very willing to help! Highly recommend
Thanks so much for your super quick help.
I sell personalised products and I have an app installed that allows the customer to complete a form to tell me what they would like embroidered on the duffle bag set for example. It's one product on my website but when I receive the order from shopify, it's broken down into three individual products which completely removes any personalisation data the customer has entered. Which means I then have to contact them to get the information. I've spent hours/days/weeks creating bundles only for it to be a complete nightmare. I really hope there is an option added for us merchants to receive the order as one product - not three individual products! Devasted!
Developer reply ·
Thanks for your feedback. Sorry to hear about your experience with the app. We continue to work hard on updating our app's features and capabilities, and we will pass this feedback along to our team.
I asked if it was possible to extend my free trial because I hadn't had the opportunity to look into anything yet and the team were more than happy to and were very quick to action. Can't wait to get started on free gifts and upselling.
Support is great. I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder. I appreciate approach the fast action. Thank you so much! Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review! Please feel free to reach out if there is anything else we can help you with! Cheers!
Support is amazing! I had troubles installing the app (user error) and the team quickly installed it for me in under 2 minutes. Thank you so much!
Developer reply ·
Thank you for your review. We are thrilled to know that you are enjoying our Instagram Feed app. We wish you all the success in your business. Thanks Arpit Team Zegsu
App works great and the support is phenomenal. I couldn't figure out how to load the T&Cs at the checkout after I changed my theme and Shahar was onto it and helped out straight away! Thank you again!