My Spell
United Kingdom
Reviews (3)
I've been using this app for a while and it's easy and efficient. It makes the user experience much better on my website even on a free plan. I had a question today and customer service was amazing, thank you Mate for your prompt response and support :)
Developer reply ·
Thank you so much for the kind words! You honestly made my day! 😊 I’m really happy to hear the app’s been easy and efficient for you, and that it’s improving the experience on your website even on the free plan. If you ever have more questions, I’m always here to help!
Great experience so far! The app has great features to drive traffic, even for a free plan. And whenever I needed support, I always have been helped promptly and just really well, no confusion, no time wasting, just speedy to the point support. I recommend this app 10/10.
First day I spent 6 hours trying to set up this app for my business model. I contacted support and they just kept saying "we are here to help", but didn't explain properly what I had to do, only half words. There's not a single tutorial video on the whole youtube or the app, the FAQ section has outdated tutorial with functions that have changed. Then I booked their expert support where you can have a meeting with them, share your screen and they can explain, I spent 12 minutes waiting in the meeting room and nobody has showed up. Worst experience ever since running my Shopify.