Off Hours Coffee Project
United States
Reviews (3)
We recently signed up with The Grid and Pixel team and since we are a very small and project oriented business using only social media to market, the Grid and Pixel team has been very helpful with their AI driven, automated graphic and personalized email marketing platform to leverage my existing audience. John has been extremely helpful and responsive and has gone out of his way to even help set up campaign flows within Klaviyo.
Developer reply ·
Thank you for the feedback! We were more than happy to help with your Klaviyo email flows, as it's a game-changer to start infusing AI and personalization into your email marketing!
TERRIBLE CUSTOMER SERVICE. TAKES OVER 24 HOURS TO RESPOND AND THAN WITH CANNED AND SCRIPTED RESPONSE...NEVER DIRECTLY ANSWERING QUESTIONS....THEY KEEP SAYING "HAVE CUSTOMER RETRY OR CHANGE CREDIT CARD" , THEY KEPT BLAMING SHOPIFY....THIS APP'S INABILITY TO PROCESS SUBSCRIPTIONS IS MIND BLOGGING. LITERALLY THE ONE THING THEY WERE CREATED TO DO, FORGET ALL THE BELLS AND WHISTLES THEY CLAIM.... EXTREMELY DISAPPOINTING. A ZERO STAR IF I COULD.....I AM LOOKING INTO MIGRATING TO SOMETHING ELSE
