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BabiesDecor

United Kingdom

Reviews (5)

★★★★★
Shopify

Just ridiculous app and rubbish support they keep on asking for money for bugs and fixes as there app causes issues with carts and values, no matter what you guys do any developer from India no matter where in the world they are now have the same approach to things - just bluffing game on and on asking for money to fix things caused by there own app. no thanks

on SE: Option Price Calculator · About 2 hours using the app
★★★★★
Shopify

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

on Simprosys Google Shopping Feed · 8 months using the app
★★★★★
Shopify

After integrating the Tidio live chat app on my Shopify website and utilizing it for over a month, I came to realize some significant issues. The real-time data reporting proves to be inaccurate, leading to mishandling of the bots. Notably, there's a charge for exceeding the standard bot limit, which further compounds the problem. The glitches in the real-time section display users as online who were active days ago, and current online users are not accurately represented. I've invested considerable time and effort trying to resolve these issues, only to find that the data discrepancies could potentially lead to substantial costs due to bot misuse. It's perplexing that despite numerous reviews, a significant percentage of users seem to be facing these problems, particularly those who are seriously invested in their business. While the customer support is decent, their responsiveness over weekends is lacking, and I'm yet to receive any follow-up on my request made last Thursday. Given these flaws and cost concerns, I'm hesitant to recommend Tidio. There are numerous other live chat apps available, many of which offer similar functionality at a more affordable price point. Exploring alternatives might be a wiser choice.

Developer reply ·

HI and thank you kindly for your feedback. Apologies you had to wait such a long time for a response from our technical team but indeed the escalation, technical specialists are not available during the weekend, while our Support Staff is doing their best to address all concerns via email. The reply to your request was sent first thing Monday, I am sorry if you missed it. The way we show live visitors in Tidio is based on their actual having the website with the installed widget open. While GA reports on the visits, we show who is actually on the website (has the website open) at the moment so that you can proactively reach out to the visitor. We understand that you invested time and resources in your company and we will do our best to provide you with the services you require within our possibilities. We will reach out with a follow-up to make sure you received the tech team reply.

on Tidio: AI Chatbot & Live Chat · About 1 month using the app
★★★★★
Shopify

The Ultimate Shopify App – A True Gem! For the past 9 months, I've relied on the Vela app to power not just one, but multiple sites of mine. And oh boy, it's been an absolute gem! When I first started, Vela was already miles ahead with its advanced product editing and bulk updating capabilities – no other app came close at such an affordable price. Believe me, I've tried them all, and Vela is the clear winner! But what truly blew me away is their unparalleled customer support. The team at Vela is a dream to work with! No automated responses or endless back-and-forth, just genuine, attentive support. They truly understand your needs and provide precise solutions without any hassle. It's like having a personal support team by your side! I must give a huge shoutout to Justin from Vela, who has consistently gone above and beyond to assist me. The app itself is a masterpiece, constantly updated with new, impressive features thanks to the hard work of the Vela team. All said and done, choosing Vela has been the best decision I've made for my business. If you're looking for an app that's a cut above the rest, offering both top-notch functionality and incredible support, Vela is the one!

on Vela | AI, optimization & more · 9 months using the app
★★★★★
Shopify

I recently came across SEOKART, an incredible SEO app for Shopify, and let me tell you, it has completely surpassed my expectations. As an online store owner, I've tried numerous SEO apps in the past, but none of them compare to the outstanding features and performance of SEOKART. First and foremost, I want to commend the owner, Ashish, for his dedication and hard work. It's evident that he is deeply invested in the success of his app. Unlike other app developers who may lack commitment, Ashish and his team work diligently to identify and resolve any concerns accurately and efficiently. Their commitment to excellence is truly commendable. One aspect that sets SEOKART apart from its competitors is the integration of AI. With its AI-powered capabilities, SEOKART takes SEO optimization to a whole new level. The app's ability to understand and analyze data is truly impressive. It provides tailored recommendations and actionable insights to enhance your store's visibility and organic traffic. What truly amazed me about SEOKART is its pricing structure. Unlike other apps that charge credits for using their AI features, SEOKART offers AI functionality without any additional charges. This is a game-changer for store owners with both large and small catalogs. You can harness the power of AI to optimize your SEO strategies without worrying about additional costs. SEOKART's user-friendly interface and intuitive features make it easy for anyone, regardless of their technical expertise, to navigate and leverage the app effectively. The comprehensive range of tools and functionalities offered by SEOKART ensures that your store stays ahead of the competition in search engine rankings. I highly recommend giving SEOKART a try. Trust me, you won't regret it. Whether you're a seasoned store owner or just starting out, SEOKART is the ultimate SEO app you've been searching for. It not only saves you valuable time but also delivers remarkable results in improving your online visibility. In conclusion, SEOKART has truly revolutionized the SEO landscape for Shopify stores. With its cutting-edge AI technology, unbeatable features, and the commitment of its owner, Ashish, SEOKART is the clear winner among all the SEO apps out there. Don't miss out on this opportunity to take your store's SEO to new heights. Give SEOKART a try and prepare to be amazed!

on SEOKart: AI SEO Optimizer · 22 days using the app