boulderbarks
United States
Reviews (4)
Emailed for help with displaying store reviews. Received a thorough reply very quickly and got what I needed. Thank you!!
I was really nervous to delete the Google Channel app from Shopify, but editing GTIN one by one in GMC was grueling! Google channel doesn't sync them all the time and it was a nightmare. I deleted it, set up this app as my main feed and everything was updated in a matter of minutes. You'd think Google would have more user-friendly options, but they don't. This app shaved HOURS off of the mundane mouse clicking. Definitely recommend!
Do not use this app! If you uninstall the app, the feed will remain in your Google Merchant feed settings. I have deleted it about 5 times now and it keeps coming back. I don't want the app anymore. I found a better one. The customer service is inept and they don't even know how to make their own software function properly. BEWARE!!!
Developer reply ·
Hi Emily, Here is Felix from OneCommerce and kindly accept my sincerest apology for the inconvenience you faced. As I explained, this is the first time that we've witnessed this situation so we don't have much information about the root reason but we did try to prevent the feed from being re-generated on your GMC from our end as soon as we received your concern on Sep 12th. I even wrote an email to follow up with you so we can update the situation 2 days later but there was no reply. We did not aware that the feed was somehow appear on your GMC because as I explained, it is not possible with the app's mechanism. However, we truly want to help you find the root cause and get rid of it so I tried reaching out via emails and provide a solution which I think it is possible to apply in this case. Can you kindly check it and let us help you out? Looking forward to hearing from you. Felix Socialshop by OneCommerce
This Upsell app is by far the best. I had been through probably 10 or 12 different apps before Candy Rack and was getting frustrated to not have found what I need. This one is perfect. They will even customize your pop-up with the colors matching your website and make any design changes you like-for free! The service was excellent too! Definitely top notch!
