camieandme
Israel
Reviews (2)
Must admit I am very disappointed of the app and service. Totally useless. The updates never go smoothly, it's deleting all my theme customizations (which I payed a lot for) and I can't use the updated theme. Most important files need to be configured manually, and I have to hire a developer to make the changes, for extra payment ($300 to be exact). It is ridiculous as a pay you each month for this app.
Developer reply ·
Hi camieandme team! The Theme Updater does identify customizations that it cannot carry over from your 2021 theme version so you can manually carry them over to your updated 2025 theme version. Customizing the theme to be right-to-left and adding third party app code and customizations does introduce a lot of additional complexity. However, our support team has been helping you with each of your questions as they come up and please let us know if there is any additional help you may need by replying to your open ticket so we can do our best to help out. All the best, Out of the Sandbox
Great customer service. Quick, efficient, and courteous.
Developer reply ·
Hi, Thank you so much for your kind words and great review! We appreciate it! If you need further assistance or have any questions, please get in touch with our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
