Carauana Store
Italy
Reviews (5)
Update del mio feed-back da 5 stelle : App troppo pesante, prestazione dello store si peggiori sotto 50%, usa script esterni che blocca il caricamento della pagina, usa font esterni e css di grande dimensioni , troppi segnalazioni nel test di (Google Speed Insights), dopo tutte questi problematiche là hanno disabilitata senza avviso per pagare abbonamento mensile !!! Mentre non vale neanche gratis . Siete anche obbligati di scrivere review da 5 Stelle per sbloccare la app nel negozio. (5 da 228 utenti) Sinifica 228 negozianti come me hanno dato false reviews prima di testare questa app. In fine non perdete tempo e denaro. App non consigliata assolutamente
Developer reply ·
Ciao, Ci dispiace sinceramente leggere della tua esperienza e comprendiamo la tua frustrazione. Prendiamo molto seriamente i feedback riguardo alle prestazioni dello store, alla velocità di caricamento e all’esperienza generale dell’app. Il nostro team continua a lavorare per ottimizzare script, risorse e compatibilità con i diversi temi Shopify. Vorremmo anche chiarire che lasciare una recensione non è obbligatorio per utilizzare l’app. Incoraggiamo sempre gli utenti a condividere opinioni sincere basate sulla loro reale esperienza. Ci scusiamo ancora per i disagi causati e apprezziamo sinceramente il tuo feedback. Sarah
I had an issue with the MagePlaza app on my website, and Tracy's support was exceptional. She resolved the problem quickly and with great professionalism. I couldn't be more satisfied with the service received. Thank you, Tracy! I highly recommend installing Avada apps, as they are essential for all eCommerce businesses.
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that Tracy provided exceptional support and resolved your issue quickly and professionally. We also appreciate your recommendation of Avada apps—they really can make a difference for eCommerce businesses. If you ever need further assistance, don’t hesitate to reach out. We're always here to help! 😊
i have trying this app some days ago and i find a beautiful sections that is developed carefully from professionals that helped me to create amazing content in my store , for that i would love to recommend this magic app to be downloaded for 100% free use with also a professional support always online to do the best 4 all, maybe in the future we will buy the professional Eurus theme or ironworks theme that contain all we need to enhance our stores Flexible, fast, and expert-crafted to maximize our store's sales. in the end i would like to do a thanks for the support and a special kiss for Amelia with Love ❤
La Configurazione Con Shopify è Facile Devo Provare a vedere Come Viene il Mio Shop e Soprattutto il Traffico Ricevuto Per Ora Vale 5 Stars Aggiornamento Perdita di tempo, dopo una settimana di lavoro non riesco a decidere il mercato dove voglio io , per vender in America deve per forza trasferirsi li. impossibile mi sento preso per il cu llooo . ho 4 paese da scegliere per il mercato in base alla posizione dove sono connesso!!!!! Ma io sono in vacanza in Africa ... insomma disinstallo subito Prima di diventare matto Non vale una Stella La stella per il supporto che non hanno cercato di risolvere il problema
I just canceled my subscription and the app I hope you delete my data and don't withdraw the monthly fee by mistake, otherwise I will dispute everything to PayPal and Shopify I worked a days for nothing and got no answers for all my disputes via chat and email Replay I am clear and notice that your subscription is left in my store alongside the shopify subscription to be paid later, the subscription is required after the 15-day trial period and therefore I had to subscribe to the subscription to start importing your products into shopify means the 15 dayes terial is finished , I worked for 15 hours and I managed to import only 20 single products without description with a single image with only one color , the button add to shopify works only once time , to solve the problem I have to reinstall the app to add a new product , also the unsubscribe button is corrupted In short, it takes a year to complete a store with ur magic app First you have to create a working app and test it before putting it to the public before you even ask for a payed subscription Your app isn't even worth it for free , Finally, I ask you to remove the payment left in my store I've wasted enough time already and I don't care to ask anyone for support Soo sorry
Developer reply ·
Please keep in mind we are based in Los Angeles, CA. Since you are based outside of United States, you submitted your questions our time 1:49 am and 3:13 am, we do respond to all inquiries within 12 -24 hours. It is unfortunate you did not provide us the opportunity to respond to your inquiry and fix whatever issues you may have been having. If still interested, please contact us we would love to have the opportunity to address whatever issues you may have had. Regarding the charges, our APP does come with 14 day free trial. If you have a pending transaction that has not yet been posted, please contact Shopify support as they handle all billing for our app, once they contact us we will authorize a void of that charge for you. Good Luck with your future plans!