Sancho & Lola's Closet
United States
Reviews (5)
So the setup was time-consuming due to a couple of issues and a tiny learning curve but Razie (Chat Support) saved the day with proficiency and problem-solving. Also, Razie offered me email design customization which is appreciated. Looking forward to observing the performance.
Sam has been instrumental in helping me with the setup as the setup is a bit confusing. Sam is available almost any time in the day or evening. I use Wheelio because it converts and SMSBUMP is integrated. I was a bit frustrated with the integration and without Sams's help, I would have used a different APP. I suggest that you have a simple Loom video on how to set up campaigns.
Ines was AMAZING. I could not figure some things out and she went into my dashboard and created some simple videos. Ines is also quick at responding and continues until issues are resolved. The APP itself is fine but I need more time figuring it out.
Developer reply ·
Hello Sancho & Lola's Closet, thank you so much for leaving us this kind review! It makes us so happy to hear that you enjoyed the experience with our Support Team. Feel free to reach out anytime if you need help 👍
Nice APP. Andrea (APP developer) is very helpful!. After 4 days I have generated a bunch of sales and $1200 in revenue and a 12% conversion on Wheel of fortune and look forward to testing other games. I like the ability to use unique codes and the analytics are helpful. Integrated seamlessly into Klaviyo. I had a bit of a learning curve setting up the APP but Andrea helped me and now it's a breeze. Think Vegas meets eCommerce.
Developer reply ·
Thanks for your amazing review 😃... and for the valuable ideas we discussed to improve the App. Something we'll definitely work on - stay tuned 🙌
Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas! Just spoke to Karen and she was delightfully helpful as well.