Folia Collective
United States
Reviews (5)
Today Joana helped me figure out why a customer was having trouble using their rewards (user error) quickly and with kindness. Appreciate the speedy response!
Developer reply ·
Hi Danae, thank you for taking the time to leave such an insightful review! We appreciate your feedback on notifying and educating customers and will look at ways to do better in the future. Also you are correct, Instagram doesn't allow deep links in their bios. We hope they change this, but I sent you a message on how you can still add a link to sign up in Instagram, and tips & tricks to educate customers on your program! 💛 Nicole
Shogun has been the best solution I've found to adding new pages to my site without having to find a developer every time (my original Shopify dev ghosted me after 5 years). Whenever I've run into issues (mainly where I couldn't figure out how to do something), their customer service team is very helpful and quick to respond.
Developer reply ·
Thank you so much for leaving us a review, Danae. I am super glad to hear that Shogun has been the best solution for your requirements without having to work with a developer. Our team is always happy and available to assist should you bump into any issues or have any questions and I'll be sure to share the feedback with the entire team. 😊 Please let us know if there is anything else we can assist you with. Thanks for your continued support. 🌟 Sweetan | Client Services Shogun - Page Builder + SEO
So far, so good! I had some issues with the initial integration and Andy was very quick to help me- installing the inline button for me, even. Customization has been easy and the features of the app, including the reporting, are all comparable to other apps we've tried that are more expensive.
Developer reply ·
Thank you so much for taking the time to leave a great review! It drives us to deliver the best product and effective solution for valuable customers like you. We are so glad for our team to work with you. Please don’t hesitate to reach out to us via email or live chat channel if there is anything else we can help you with. We will be happy to assist you. Best regard, Linda
Trunk has been a lifesaver for my business! With a brick & mortar shop that uses Square and an online store on Shopify, plus an Etsy shop, inventory syncing has been a major headache for us. The previous systems we've tried could only sync two platforms, so our Etsy shop inventory was always off and needed to be updated manually. Trunk has allowed us to sync inventory across all of our sales platforms, and gives me peace-of-mind knowing our inventory is accurate and we won't be overselling our products (and the corresponding customer disappointment that comes with that).
I just started using this app in the wake of the COVID-19 shutdown, and the ZAPIET team was amazing in the speed of their response in helping me get local pick up and delivery working properly on my theme, despite the fact I know they're swamped with new customers doing the same thing! So far the app is working well for us, and I'm grateful to have such a simple solution to quickly add pick-up and delivery options for my customers! Highly recommend!
