NIXIN
United States
Reviews (3)
Had the old app and just updated to the new. Haven’t yet had a chance to use it, but support couldn’t have been more helpful getting me transitioned over and set up. Incredibly grateful - thank you so much!
Developer reply ·
Thank you for updating to our Drop A Hint 2.0 app and for sharing your feedback. We're glad to hear that our support team was helpful in assisting you with the transition and setup process. Your positive experience with our support is greatly appreciated. If you have any questions or need any assistance as you start using the new app, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for your gratitude, and we're excited to have you onboard with the new version of our app.
I'm still getting used to how to best use smile for my store, but so far it's been a good experience and customer support has been very engaged and helpful. Really appreciate the time and attention to questions - looking forward to rewarding more clients!
Developer reply ·
Hey, Thank you so much for your kind words.:heart_eyes: We are so happy you've had a good experience so far with Smile. If you need any help please feel free to reach out any time.
So far this app appears to be fantastic for pulling in new reviews for items sold on site. If this is your need, I definitely recommend trying it. For importing external reviews for one of a kind products, it's been a challenge. Populating the spreadsheet is time consuming and product images won't load properly, or once loaded, sometimes disappear. Customer service has been kind and very prompt to respond when contacted. Just wish there were a more efficient process for uploading external reviews of one of a kind items.
