TheFreshener.com
United States
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (6)
As many others have mentioned in their reviews, customer support can take weeks to respond. They won't own to their mistakes and you'll end up having to fix them yourself most likely. The service may seem fine when everything is working, but if you run into an issue, getting help is extremely difficult. That’s when the experience becomes frustrating and disappointing.
Such a functional and versatile popup builder I thought at first. Really enjoyed the way you can customize your campaigns at so many levels. But then it started to glitch and after reaching out to support stopped displaying at all. There's no option to simply cancel your paid plan and you have to reach out to them by email.
Developer reply ·
Thank you for sharing your experience — we really appreciate your honest feedback. We’re truly sorry to hear about the technical issues and the inconvenience you faced when trying to cancel your plan. That’s definitely not the experience we want for our users. Our team is currently reviewing this to make sure everything works smoothly and more transparently moving forward. If you still need assistance with anything at all, please don’t hesitate to reach out — we’d love the chance to make things right. Thanks again for your valuable feedback — it helps us improve.
Good useful app that offers many features. Sudhan from customer team was great and answered all questions.
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
ShipStation has been a crucial tool for our operations. It offers many amazing features and can do much more than you think at first. Been using it for over 2 years and very happy with it.
The app is working perfectly and Nick has been very helpful and quick to respond to any questions. 10/10
So far the app is doing what I wanted it to do - sync etsy orders and create corresponding ones in shopify. And the support was helpful. No complaints
