Studio Scribe

This app caused widespread and significant damage to many Shopify stores by deleting collections without warning. For those affected, this is not a minor inconvenience - it has fundamentally disrupted site structure, navigation, and product visibility. In our case, the impact has been severe enough that the website now requires taking offline while we rebuild collections, reconfigure navigation, and restore the overall layout. This is both time-consuming, and costly. The issue has been described as a “bug,” but the scale of the damage goes far beyond what most store owners would consider an acceptable technical fault. Collections are a core part of any Shopify store, and their removal has knock-on effects across the entire customer experience - including visibility on search engines like Google. An apology email is not sufficient in situations like this. The response does not reflect the seriousness of the disruption caused, nor the level of responsibility owed to businesses relying on this app. Store owners place trust in apps to support their operations - not to compromise them. Unfortunately, this experience has significantly undermined that trust. It's quite unbelievable that Shopify hasn't yet severed their partnership with the developer - both their apps are still available in the app store. Where is the accountability? Shopify are still billing as usual and ignoring store owners. If people needed yet another excuse to find an alternative to Shopify, then this is the very thing!!!

This is an amazing app. Super easy to customise and the customer service has been fantastic. There have been several areas where I needed help and the team were quick to respond and complete the requests. I’d give 10 stars if I could. Special shout out to Henry for his help with my last request!

Long term user of this app. Customer service is always extremely responsive and would definitely recommend to others.

Very happy to have found this app. I needed some help with design and placement and the support team went above and beyond to help me create the banner exactly as needed. Responses were always quick and detailed. Fabulous!!

Without doubt, one of the best apps out there for shopify. Customer service is absolutely outstanding - I have reached out several times regarding customisation and have always received the help and support needed. The result is a professional, polished and streamlined proofing process. Congratulations on an amazing app!

Such a useful app and extremely easy to install and use. Making changes to the layout and spacing is quick and easy - what's not to like?