Weldental®
United States
Reviews (2)
When an app is uninstalled it should revert the site back to its original state without any effort by the user. We have now spent a few hours cleaning up the mess that was left. Modified files are left for you in their modified state. The backed up files are there, however you will have to spend plenty of time reverting the original file back to its original state.
Developer reply ·
We're sorry to hear about your experience and we understand how unnecessarily time-consuming this has been for you. We thank you for sharing your feedback with us and know how important it is to get everything back the way it was. We're going to look into ways of improving this. For others reading along, we have a button in our app that automatically removes all theme modifications (see https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). If you've already deleted our app, there are also manual instructions on how to remove them. Sadly, this is not something we can automatically do after deleting our app but we're looking into improving this as best we can.
What should be a simple process, as it is when you set up Google Ads, seems impossible to complete due to an error when attempting to connect to our Merchant Account as reported by others. Reached out to support who responded with a less than helpful response and then no response at all. So if Microsoft is wondering why Bing has a fraction of users compared to Google maybe they should start LISTENING to their customers.
Developer reply ·
Thank you for your review. I am very sorry you experienced this error you described. We understand the response with our support also may also have not resolved this issue. We would like to resolve this issue with you. If you could reach out directly via email at msftadsappsupport@microsoft.com.
