Benni

So far the app and the support has been great. The dashboard is very fast and the features seem to be very well considered. I get the impression that the team has put a lot of thought into the product and has listened well to customer feedback. In addition, the support has been very responsive and helpful. ---------------------------------------- UPDATE 1: Downgraded this review to 4 stars ONLY because we pull our product form our home page and the Discounts Table doesn't automatically display on our home page. Shopacado's support team helped us find a manual workaround that is functional if a bit cumbersome to use. However, we will gladly edit this review back to 5 stars once that functionality is in place. Everything else about this app and the team has been terrific! --------------------------------------------------- UPDATE 2 (Sep. 2022) - We have been using this app for two years now and we have switched themes twice, both times with customization. Shopacado has provided strong support that was able to keep everything running smoothly through those changes. Upgraded to 5 stars.

We use ShipBob for order fulfillment. They are a self service fulfillment operation, so as long as you feel comfortable navigating these waters with minimal support, I'd recommend them. However, after you reach a certain volume and $$ threshold, you get dedicated support. We've found the dedicated support very helpful. They just started offering 2-day delivery in the lower 48 states, so that was a big plus. We were considering using Deliverrr for the 2-day option, but they started offering this option before we made the switch. Sometimes standard shipping options are extremely delayed or never show up, (they use UPS mail innovations or DHL surepost for their standard options) but this might also happen elsewhere. International service offerings exist for Canada UK and EU. We also sell in Canada with ShipBob. As of now, they only offer Canada Post for standard and FedEx for expedited shipping. Very expensive options. The app itself works properly for us, although it would be nice to have ShipBob update inventory within Shopify. Perhaps we just haven't found this functionality yet.

This app stands head and shoulders above the other currency conversion and product blocking apps in the Shopify store. Not only did it allow us to modify products and pricing automatically based on location, but it also allowed us to target specific layout elements based on location as well. And the best part is that our site did not slow down AT ALL after installing the app. We've had a tough time with some of the other geolocation apps in the store and it was an immense relief to find this one. If you are expanding internationally but aren't ready to have separate storefronts for different countries, I highly recommend installing this app. Avoid the frustration that comes with other apps. Please. Take it from me.

IF YOU ARE TRYING TO SWITCH CURRENCIES ON YOUR STORE, DON'T USE THIS APP. ERRORS CAUSED BY THIS APP COST US THOUSANDS OF DOLLARS! .......................................................................................................................................................................................................................................................... TL;DR - After installing the app, our product pricing went haywire. They do everything they can to avoid a bad review so that nobody is ever warned about these problems. Even after deleting the app, our pricing is still wrong, so they leave code in your store that interferes with pricing even after deletion. ..........................................................................................................................................................................................................................................................We are a US store expanding into Canada. To test the market, we wanted to use a currency switcher on the current store rather than creating a separate store for Canada. So we were very excited to see this app. However the malfunctions we experienced have cost us over $1,000 just on the first day of use. .......................................................................................................................................................................................................................................................... On the US side pricing randomly jumped from $34 to $34,000 for some visitors. On the Canada side, the currency conversions didn't work properly either. The rounding functionality doesn't work and the Canada pricing is also susceptible to randomly mistaking a decimal for a comma in some cases just like it did in the US. Nobody will buy a $34 product that is accidentally listed as $34,000. .......................................................................................................................................................................................................................................................... Here's the craziest part: I was told by support that this is an issue that some users have been having recently and that the only answer may be to uninstall the app! .......................................................................................................................................................................................................................................................... In my opinion, if your app has issues that could cost businesses thousands of dollars every day, then you should warn people up front. Even if it has something to do with our particular store (which doesn't seem to be the case), we shouldn't even be able to download the app. We're extremely disappointed in the app developers and in Shopify for allowing such a damaging app to get downloaded by unsuspecting store owners. .......................................................................................................................................................................................................................................................... PLUS, they have an in-app dashboard that solicits reviews. These dashboard reviews are separate from the Shopify review system. It's a clever way to hide bad reviews from the general public. This is especially true if the advice you get from "tier 1" support (lowest support level) is to uninstall the app. If you uninstall the app, you can't really leave a review! .......................................................................................................................................................................................................................................................... Here's the cycle: (1) you have an experience that is terrible, (2) support advises you to uninstall the app (3) nobody else finds out about your experience (4) somebody else downloads the app and experiences the same problem. .......................................................................................................................................................................................................................................................... The review system is supposed to protect us from downloading apps that could damage our stores. So if you have a bad experience, make sure that you're leaving a review on Shopify and not in their internal dashboard. .......................................................................................................................................................................................................................................................... Booster Apps, shame on you for putting all of the risk on Shopify store owners by not being up front about the problems your app is having.

Had a nice looking Youtube Ad up and running in about 10 minutes. Also, I had a customer service question at 1130pm on a Sunday night and someone emailed me just a few minutes after I submitted my issue.