Magicshine Bike Lights
United States
Reviews (9)
We’ve been using Smile for our Shopify store for several months, and it’s hands down the best loyalty & rewards plugin we’ve tried. Setup was seamless, integration with Shopify is 100% smooth, and the interface is clean and easy to customize—no coding needed. Our customers love the points, VIP tiers, and referral program, and we’ve already seen a clear lift in repeat purchases and customer retention. What really makes Smile stand out, though, is the amazing customer support—especially our rep Joana! She’s been incredibly helpful from onboarding to troubleshooting. Whenever we had questions about program setup, branding, or technical glitches, Joana responded quickly, explained everything clearly, and went above and beyond to fix issues. She’s patient, knowledgeable, and genuinely cares about our success. If you’re looking to build customer loyalty, boost repeat sales, and work with a responsive team, Smile is a must-have app. Highly recommend—5 stars all the way!
Developer reply ·
Wow, thank you for such a thoughtful review! It's wonderful to hear that setup felt seamless and that you're already seeing a lift in repeat purchases and retention. That's exactly the kind of result we love to see for our merchants. And we couldn't agree more about Joana. She genuinely cares about every merchant she works with, and reviews like this are the best possible recognition of that. We'll make sure she sees this one. Thanks for being part of the Smile community, and we're excited to keep building alongside you. 🚴 The Smile Team
AOV.ai Bundles Upsell is a rock-solid app with zero downtime and seamless Shopify integration. The bundle features work flawlessly to boost our AOV, and Susan’s customer service is top-tier—she’s always quick to help and goes the extra mile to solve our needs. We’re so satisfied that we’ll be using this app for years to come. Highly recommended!
I really appreciate the service Susan and Thea provided. She was incredibly professional and solved all my problems. Plus, this plugin is much more stable than the ones I've used before; it's definitely my number one plugin.
This really meets so many of my needs! "Frequently bought together" and "Volume discounts" are fantastic! Before, I used many plugins to achieve these things, but now this one is all I need. It's practically a 5-in-1 plugin—one of these is equivalent to five plugins! I also want to especially commend Wendy and Aysan for their help. Their service was excellent, very patient, and they solved my problems. I'm so glad your team provides such excellent service.
十分感谢Vivian，他帮我做了很多，定制内容，修改代码...... 帮我把整个应用做了很完善的工作，让我可以省去很多麻烦的事情，总之感谢Vivian，我会推荐这个应用的~
非常迅速且准确的解决了我的问题，我从来没有用过这么好用的应用，十分感谢Haley 对我的帮助~~
I trust 17Track; their service experience was excellent. Thanks to Danica for her help in resolving my issue.
i need a customer support, it always notice me "Waiting for a teammate"!!
I rarely write reviews, but the customer service here deserves recognition. Eric provided patient guidance through my technical issue today – he didn't just fix the problem, but walked me through each step (even screen-shared to demonstrate settings!), which actually taught me how to prevent similar glitches.
