Earth Harmony Retail
United States
Reviews (5)
Worst app experience ever! Hi there, Saul. Thanks for sharing the feedback with us. I am sorry to hear about your experience. I was looking at the conversation that you had with our support team, where my colleague was assisting you, and it looks like the issue was related to the removal of the product page. That usually happens when you unpublish the page in our app and then revert it. The state of the page will remain unpublished and that will mean the live page throws an error as the product is no longer live. However, my colleague was able to restore and republish the page to ensure it worked and I can see you were able to revert the page again when you confirmed this was working correctly. I see you have since uninstalled the app. I am reaching out on the same thread to learn more about the issue is there was anything else that was causing an issue. I would appreciate if you could reply to our outreach so we can understand the use case further. Thanks for your support and understanding. . Sweetan | Client Services Shogun
They are so responsive! Very quick to fix any issues that come up.
Original review: The app is for starters and is slowly being developed and more features are being added. They are very quick to respond and add the features that the big players have in this space. Work with the customer service team and find out how quickly they add features to this app. Highly responsive! A++++++++! After 6 months of using: I'm sorry but there are too many instances where the review widget goes down. This is not a reliable service. I have to look for an alternative to display my reviews on my website.
Developer reply ·
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
Kavishan helped me out and was very helpful! Great app. Does what we need it to do.
Developer reply ·
We would like to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
Everything is excellent!!! except.... auto payments through paypal and store credit are only on the $89.99 a month plan, otherwise you have to process manual payments for everyone. I am used to using Impact where the financing portion is completely taken care of on their end where I only fund Impact and they distribute. This affiliate software is still a good user friendly software that would probably work amazingly well only for a handful number affiliates that do over $600 a year since you have to issue out the 1099s yourself.
Developer reply ·
Hello there. This is Stark from UpPromote support. Thank you for the feedback. Our pricing plan has been tailored to match different sizes of businesses. Compared to Impact, we believe that our pricing is much lower. Anyway, we do understand you requirements and would love to give you a hand there. We've sent you a message via the in-app chat, so please check that out. Cheers!