Auntie's Beads Direct

Great loyalty program for low to mid margin e-commerce sites. Easy to use and excellent customer service and assistance.

The app is robust with features for bundling, upselling, cross-selling, and more. Pleased so far. Jasmine has been helpful when I've needed it, as well.

Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.

Lots of functionality, excellent customer service. Create classic bundles, mix and match, let customers create their own custom bundles, place the widget wherever you like. Very customizable and easy to use.

There are a lot of quirks with this app. You would expect to enter 40% in the discount field and it would calculate 40% off. Instead, it MULTIPLIES by .4, which is 60% off. I could get used to that, but then it applies an ADDITIONAL discount to the sale price if something is already on sale, rather than replacing the sale price. It also takes a long time to run with a database of nearly 10,000 products. The app might be fine if you can get used to it's quirky rules, but it was not for us. We literally sold some products at a loss before we realized what it was doing. Documentation also weak.