Alberta Motorsports Sales & Salvage Ltd
Canada
Reviews (4)
An update to my previous review... We have been using this app for years. Hitesh is extremely prompt in helping with everything. This is a fabulous app! Customization is easy. Importing & exporting fitments is a breeze once you catch on. Year Make Model Advance Search is the most valuable app on our site - also among the most reasonably priced. Side note on the support Capacity Web Services provides: With our initial email to Capacity Web Solutions, we were a bit vague in our descriptions of what we needed ( knowing what we wanted, not how to explain it! ). Hitesh quickly followed up with examples of what he thought we might be looking for. After a few quick email exchanges back and forth, Hitesh gave us an extremely reasonable quote for the modifications. Very pleased with the results! Everything we asked for was accomplished within a reasonable amount of time...in our case the work was done overnight. Will definitely be working with Capacity and Hitesh again!
Do not hesitate to try this app! We have a large inventory store (+20,000 individual items), it was an absolute nightmare with the 'Free Shipping' always showing up first in the check out. At least one or more customers a day would choose the free shipping. I initially had a tiny issue with setting up the app so I emailed support, Sam had everything figured out in no time! Now we will have a much better customer experience going forward. Thanks Sam! You rock!
Developer reply ·
Thank you for sharing your experience! We're thrilled to have been able to improve your customer experience by addressing the 'Free Shipping' issue. It's great to hear that Sam provided quick assistance and got everything sorted for you. Your satisfaction is our priority, and we're here to rock your support whenever you need us!
Wow! The technical support is amazing! Just using the chat, Ocean and Neil had both contacted us within the same day as downloading the app, asking if we needed any help. I had thought that the chat would be an automated response, (which is always annoying...) but NO, these were real people! Neil was so helpful! He found a few features that we had not finished setting up. Good job Socialhead!
Developer reply ·
Hi Alberta Motorsports Sales & Salvage Ltd admin, This is Niel from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialshop - Facebook, Google Shopping Feed
This is an excellent app! The only reason I give a 4 star review, is the pricing. If not for the pricing I would absolutely give a solid 5 star or higher if possible! Would be awesome to have lower pricing if you were not using all the features. Reviews.io is fairly easy to use; their customer service is spot on! We have approximately 9600 'one only' individual products, so pretty hard to place a review on products. On the other hand; having a customer verified review system on your store gives legitimacy to your site. Honest reviews from true customers - positive or negative, it's that little extra that counts. The customers need to make an informed choice of buying from us or another online/brick n' mortar store. We use the sidebar review for overall Company reviews - 117 reviews on our site since we integrated with reviews.io about a year ago, with more customer verified reviews on our google account. We often have phone in customers that mention the reviews they have seen on our site. If you are interested in seeing how we use the reviews sidebar, go to our website - https://abmotorsports.ca
