Stacy Chan Limited
United Kingdom
Reviews (5)
This app is great. The tabs were easy to install and the customer support is helpful and quick to respond. Highly recommended!
Update: I found the option to add the feed in other places on my website, so I upgraded my review. I like the different layout options for for the collage and the options to show a pop-up within the site are really good. I ended up switching to another app (with less features) only because I didn't want the section to go "edge to edge". This is a great free app with lots of features! Original: This was good for adding my instagram feed quickly to my website, but I wish I had the option to place it somewhere other than the very bottom of the page, so I took away 1 star. Otherwise, does what it says!
Developer reply ·
Hi Stacy Chan Limited, Here's Annie from Customer Support of Socialhead team. Thank you so much for your feedback and for choosing our app. We are working hard everyday to bring you the best experience. If you need any further help while using our app, please don't be hesitate to contact to us. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Warmest Regards, Annie
Update to my initial review where I was having trouble getting the options to show where I needed it to. Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things. I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!
Developer reply ·
We're sorry if you felt we were charging you extra unnecessarily. What has been mentioned as bugs, are not really bugs from the app. By default the code snippet is placed before the AddtoCart button, but you can place the snippet anywhere you desire. Our support services are free but limited to complete app installation, but if you need personalization or resolving theme related errors or app conflicts, they are specific to each store, and requires dedicated amount of time to resolve. Our team would only charges for custom coding work that they would have to undergo, in order to get you what you desire. But, hope you found what you were looking for from other apps.
Just switched over from a very widely used mail system and so far so good. There's a wizard that made the migration from the other platform nice and easy, although it took me a bit to figure out how to move the tags better. I chose Omnisend because I think it has a lot of tools and I have managed to work through a few of them so far like welcome automation series and my first email campaign goes out shortly. Still lots of tools to explore - little bits here and there that I think would make it easier to use, but nothing is perfect perfect and customer services on the chat is helpful and tries their best to provide work arounds. Highly recommended!
Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.
Developer reply ·
Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik
