Flour + Water Baking
Australia
Reviews (6)
Update: the app still doesnt offer features like edited orders sync which makes it very inconvenient to use. I regret buying ther yearly subscription upfront. Poor choice. ------ Support started poorly, but the outcome changed completely thanks to Ria. Early responses were slow and repetitive. Questions stayed unanswered for days, and progress stalled. It was frustrating while trying to reconcile several accounts. Ria then stepped in and turned the situation around. She carefully reviewed the case, understood the issue, and worked through the reconciliation step by step. Her help was thorough, patient, and very clear. Thanks to Ria, all accounts are now properly reconciled. She handled a complex situation with professionalism and real attention to detail. Huge thanks to Ria for the outstanding support and for fixing a very difficult issue.
Finally an app that is easy to use and totally free! This is a great support to small Aussie businesses! Thank you for doing a great job.
I have been enjoying this app for the last 18 months or so for its ease of use and good customer support. Some templates could offer more features and editing flexibility but I guess this may come with the paid plan (I am currently using the free plan). Recently got prompt support from Saul and was very satisfied with the outcome. Thank you team LayoutHub.
Amazing support from the Fera team. The app is easy and intuitive to use. I have been thoroughly enjoying all its features. It is also reasonably priced. Highly recommended for product and store reviews. Enjoy.
Very sorry to be updating my previous review. I decided to uninstall the app as the customer support was not existent for days. I guess these things happen especially if you run a small team. Generally the app is useful and there are many things you can customize (of course there is always room for improvement, I would like to see some extra features becoming available). Recently my invoices would stop displaying as I wanted them to look, font settings no longer worked and I required quick support which came way too late (and still, the issue is not resolved to this day). So I decided to go ahead with a different invoice app.
Developer reply ·
Hey there! Thanks for the feedback, and I’m sorry about the experience you had with support. You’re right that timely support matters, and we’ve made major improvements there. We now have a much more responsive team and are far more hands-on when issues come up. We’ve also rebuilt large parts of the app since then with better performance and more flexibility. We’re the original creators of the app and have taken it back, and a lot has changed since that period. If you’re open to it, we’d love for you to take another look. :) - Sandesh / CEO
Just started using the app and it's exactly what I was after. Had a little issue and got a response within minutes on a Sunday! 5/5 stars, I look forward to exploring all features of the app. Thank you.
