← Merchants

Whiskey N Biscuits

United States

Reviews (2)

★★★★★
Shopify

If reports are important to your business DO NOT USE! ActiveCampaign. We depend on accurate revenue reports to justify our cost and time spent but evidently this is not a priority for AC. Reports have broken multiple times and support takes moths to fix it. All data is lost during these times

Developer reply ·

Hi there, We're incredibly sorry to hear about your experience and we're working quickly to resolve it. This has been escalated to our leadership team and we've reached out via email to follow up. We look forward to working with you on a solution and we thank you for your honest feedback. - Your friends at ActiveCampaign

on ActiveCampaign Marketing · 12 months using the app
★★★★★
Shopify

5/19/21 - App is still not working. It does respond to the vendor based rules. Such a disappointment. This app stopped working correctly after testing their new Ai Autosuggest. I emailed support several days ago to let them know the app was no longer responding to the vendor based rules. They have not corrected the errors and they have stopped responding to emails.

Developer reply ·

Hi Whiskey N Biscuits, We fully understand the frustration for the lack of communication over the weekends. The issue had actually been resolved, All previously disabled features were enabled and all offers are working as expected. Check your email for the latest updates on this issue. Benedict & In Cart Upsell team

on ICU• In Cart Upsell Cross Sell · 6 days using the app