小鳥雑貨専門のお店 スウィート・バーディー・ブティック
Japan
Reviews (4)
I uninstalled this app after using 10 months. So many issues occurred and made me so upset all the time. It was just the waste of time and money. But I would like to say thank you to Johnson. He was the only person who tried to understand the issue correctly and help me. But he was busy and not always available. Transcy should hire more advanced customer support like him. He did not hurt my feeling, while other did. But I also know it is not totally their fault. When their shift was over, the issue was transferred to the next available customer support who did not understand what really happened exactly. So I had to explain the issue to the new customer support. But she/he was gone also when her/his shift was over. And then another new support person asked me the same thing. I had to repeat and repeat the same things. Never ending. Transcy should not waste the customer's time like that. They also give the stress to their own support people with this system. If customer has the issue, somebody needs to be responsible until it is fixed. I hope they respect my opinion to improve their support system to make the customers & support team more comfortable.
I love this app! I gave 5 stars, but I would like to give 10 stars to Marius! This app works very well and it is easy to set it up. If you have any questions, Marius immediately gives you the solution! I actually requested some customization for my shop. Then he did it for me in a few hours perfectly! That is a big surprise! I work with many app developers for my shopify shops and he is the number 1! Marius is smart and kind. He has a good heart! I recommend all shopify sellers to use this app!
I love this app! It is really great app, much more than I have expected! And customer support is wonderful! Highly recommended! Thank you for your review! We will continuously support your business!
This app is wonderful. I would like to give 10 stars instead of 5 stars. It is very easy to sync and works very well. If you have anything to worry about, it is solved immediately by their great customer service. I appreciate Rayman so much to help me each time I ask for help. Thank you so much!