Jones Road

OrderEditing is one of Jones Road Beauty's absolute favorite partners. Their team goes above and beyond every time. They're fast, responsive, and happy to help with things well outside their scope, which is rare to find in a vendor. The product is just as strong as the team behind it. Letting customers edit their own orders after checkout has deflected a significant amount of CX tickets and saves our team real time. The post purchase upsells have also become a reliable source of incremental revenue for us. It works exactly how you'd want it to, and it's a no brainer addition to any Shopify tech stack. A huge thank you to Lachie, Kiril, and Jacques for being such incredible partners. Highly recommend!

Love this app. The team is great. Ahmed on support is very helpful

this is my current favorite app and software we use. We've spent a lot of time trying to build personas and this is the best I have ever seen.

Super responsive support team! Overall very easy tool to use for CX and Ecommerce teams.

Love Blotout. Mandar and the team offer excellent support. Has helped improve our meta performance and trigger a lot more Klaviyo flows.

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability. But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win. They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit. Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team. We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.

Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.

KNO is amazing. The survey has helped us understand our attribution so much better in this post ios world. Especially as we've been expanding to different channels, we've been relying on the survey a lot to help us understand our attribution. Jeremiah the founder is super reliable and helpful. He's gone above and beyond to help us get maximum value out of the platform. Can't say enough good things.

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

I love Octane AI. The quiz has become a huge part of our marketing. It's allowed us to collect a lot more email subscribers, while increasing our AOV and improving the customer experience.