← Merchants

EMFURN

Canada

Reviews (4)

★★★★★
Shopify

Owner of the app messaged me more than actual customers. 5 missed chats and email transcripts from the owner. Do they not have anything else to do? Kept asking me to leave a review or my opinion. If I had one I would've left my opinion or review at my own accord. Uninstalled the app.

Developer reply ·

Thank you for providing your feedback. We value input from our users as it helps us continually improve our services. Our support team reached out to you to gather insights on your experience with Chatway. The email transcripts you received are part of Chatway's features designed to ensure you stay informed even when offline. While we understand that not all features may suit everyone's preferences, we believe this feature adds value by preventing missed messages from your website's visitors. However, we apologize if it has caused any inconvenience. We kindly request you to reconsider your review, as we believe it's essential to focus on the app's functionalities and user experience. Your feedback is invaluable in helping us enhance Chatway and tailor it to better meet your needs. If there's anything specific we can assist you with or if you have further suggestions, please don't hesitate to reach out to us. We're here to help. Thank you again for taking the time to share your thoughts with us.

on Chatway Live Chat & AI Chatbot · 6 days using the app
★★★★★
Shopify

Testing this out. So far so good!

on AfterShip Email Marketing,SMS · 4 minutes using the app
★★★★★
Shopify

McAfee is a great security software however I'm not a fan of this app. I didn't like the outbound external links and the fact that it hides the site's chat box. Uninstalled.

on TrustedSite ‑ Trust Badges · 18 minutes using the app
★★★★★
Shopify

If you own a large shopify store, then you NEED this app. I'm surprised why shopify doesn't have this by default. Definitely worth the extra $10 per month.

on Power Tools Suite · 8 days using the app