LOTUSWEI
United States
Reviews (4)
A great app that we use, and with a supportive customer care team!
I love Richpanel! Waaaaaay better than what we were using before! Their support team is extremely charming, helpful and know their software well - I continually meet with them -- on occasion as needed -- to tweak & improve the inner workings of our setup. They're responsive, easy to get a meeting with anytime, and actually want to help us understand how to use their product more efficiently. We were able to set up a self-service chat box that has helped reduce the overall number of tickets we have, and the macros are super helpful as well. The analytics are help me better understand what's happening in the customer service area of our business. I could not recommend another customer service app more than Richpanel!
Great interface, easy to use and navigate. Really helpful and timely customer service support made all the difference! :)
Developer reply ·
Thank you for your amazing sharing. It truly means a lot to us. We will continue to try our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us. All the best!
Super quick & easy to set up. Took a little while to figure out - once I got the hang of it, it literally takes 2 minutes to add another affiliate. Very easy to pay affiliates through one-click paypal process, simple dashboard for affiliates. Couldn't be easier!
