NuEthix Formulations
United States
Reviews (5)
The entire team went above and beyond to help with our more complicated quiz logic but was able to accomodate and make it happen! Highly recommend working with this app! This is the best customer service we've experienced so far and we just started working with them a week ago! Thank you Tom and team!
Eugene is always SO helpful. He gets back to me almost immediately and always has in depth answers.
This is a very good tool for helping us keep track of our sales commission. However it could use some improvements in the area of reporting, which is pretty important to my company. I'd also like to see the ability to setup commissions based on conditions per sales rep (such as 1st customer order, Joe gets $x but every order after he gets $y - or after a certain revenue threshhold, commission changes). But overall I'm happy with the app and it does help our business as we try to grow and incentivize our sales team
Developer reply ·
Thank you for your feedback on our sales commission tracking tool. We are glad to hear that it has been useful for your business. Regarding your feedback on reporting, we would love to hear more about the specific improvements you would like to see. Please let us know what kind of reporting features you need and we will do our best to incorporate them into our tool. As for your suggestion on setting up commissions based on conditions per sales rep, we think that's a great idea and we will definitely consider adding that feature in a future update. Thank you for taking the time to provide us with your valuable feedback. We appreciate your business and are committed to making our tool even better for our customers.
Route has been great for our customers when they have any transit issues with their packages! Our rep, Janice, has been amazing and always responds to any questions I have- big or small! She even jumped on the phone with me today to discuss other options that are better for not only us, but our customers as well. Appreciate the help, always!
Developer reply ·
Hello there, Thank you for the kind words! We are thrilled to hear you have had a great experience with your success manager. We strive on giving excellent customer service. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help! Best, Bianca, customer service
I use this app now on FOUR different websites because I like it that much. The app is great and the Recharge customer service is amazing!
