AYIA™ Slovensko
Slovakia
Reviews (5)
Great and very helpful customer support!
The support is a joke really, I have never experienced such an arrogant and unhelpful approach as with Rebuy (I've been writing with Zara). Very very unhappy
Developer reply ·
Thanks for being honest about your experience — I’m really sorry the support came across that way. All of our customers deserve clear and helpful communication. We’ve already reached out to reconnect and would still love the chance to make things right and get your setup working the way you want. If you’re open to it, please respond there and we can get together to talk things through.
Wrote already 3 emails to the customer support without any response (even when they tell there is a 24/7 support available) !!
Developer reply ·
Hi there, Thanks for your review. We haven't received any support requests from you. Is it possible for you to reach out to our support team directly by replying to our email so we can better understand your specific needs and work towards a solution that exceeds your expectations? Your input is invaluable, and we are committed to ensuring your complete satisfaction. We would love the opportunity to address your concerns and enhance your experience like our other 10.000+ users. We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced. Kind regards, Chuck
