Süti
United States
Reviews (8)
Easiest and most straightforward to use bundle app. Great and fast customer support. IEVA is the best. Thanks!
Tried this app out and immediately ran into problems. The UI is clunky and far from intuitive, but that's the least of my concerns. The app wiped our entire inventory and set everything to 0. When I flagged it to their support team, they told me to read some FAQs and manually fix it myself. Manually. For an inventory that will take hours to correct. This is genuinely the worst Shopify app experience I've ever had. The product is broken and the support is even worse. Do yourself a favor and stay far away from this one. CANNOT RECOMMEND!
Developer reply ·
Thank you for the honest feedback. We sincerely apologize for the inventory disruption you experienced. To give some context for what may have happened: when a bundle is saved in the app even without being published live Simple Bundles begins syncing inventory for the products involved. If any bundle component had no stock assigned, was stocked at a different location than the parent bundle, or was part of a nested bundle with empty variants, the app can default those products to 0. This can happen silently during exploration, which we know is incredibly frustrating. Also, if this out of the ordinary, we're more than happy to inspect for you. Since the app was uninstalled, it is a bit tricky to backtrack exactly what triggered it in your case but that won't stop us from helping you move forward. We've already reached out to you personally via email with a full explanation, steps to restore your inventory, and a goodwill offer to make this right. We're committed to staying by your side until everything is fully resolved. Hope we hear from you back! — Team Simple Bundles 💛
Greg, Summer and the team have been great!! The set us has been so easy and they have handled everything to quickly. Like switching to any new platform there are hiccups and a learning phase, but the team at Redo always jumps in right away to make sure we are taken care of and everything is ironed out!
So easy to set up and customize.
Developer reply ·
We're delighted to hear you found the app so easy to set up and customize. Thank you for this great feedback!
Simple setup with excellent customer service. We were searching for a solution that could handle multi-market inventory notifications. Stoq’s set up for this was intuitive and works flawlessly. Highly recommended.
Developer reply ·
Thank you for your wonderful review! I'm glad we could help setup the app. We're glad you could test out our multi-market inventory feature that was launched recently to support Shopify Markets. We wish you the best for your journey with Stoq. We're always here for you if there's anything else at all. :) - Sneha / Merchant Success Team
Works perfectly and support was fabulous. Highly recommend
Developer reply ·
Thank you for the great feedback! We're so glad to hear that Rubik works perfectly for you, and we appreciate your kind words about the support team. If you need any further assistance with Shopify variant images or anything else, don't hesitate to find Rubik. We’re always happy to help!
