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The Science Hut

Ireland

Reviews (5)

★★★★★
Shopify

DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business. The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction. Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons. DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions. Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues. I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.

Developer reply ·

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

on DSers: Dropship+AliExpress+AI · Over 1 year using the app
★★★★★
Shopify

EDIT 07 Oct 2024: Updating my review below from 2 stars to 5 stars based on response from App Support received today (in 'quotes' below)... really appreciate the effort and accept your response as more than satisfactory. I will look to reinstall the App soon, and will take you up on the offer of support for customisation then. [Quote] I would like to clarify that since the billing is under Shopify's control and we do not have a way to check if the app is enabled or disabled in a store, the app's charges will continue as long as the app is installed in the store. This is the nature of apps in the Shopify app store, and unfortunately, it is out of our control. We completely understand your concern that you have not been using our app, and we are willing to process the refund. We are also more than willing to customize the app widgets for you to suit your needs, as we regularly do for our other customers when they reach out to us via live chat, Zoom call, or email. The contact details are readily available on the app's help page and in the Shopify app store, as shown in the screenshots below. [Endquote] Original review: Limited features, doesn't offer the flexibility needed. While I did get some increases to cart value, I had more abandoned carts where this app showed than without the app... the pop-up is too large and intrusive and not crystal clear what a user needs to do to continue with their purchase. Don't agree with the pricing plan, you're charged even when you have nothing deployed in the app, you start to get billed once you go over 50 orders in a month, just for having the app installed, even when no upsells, cross sells, etc have been activated. Lastly, I uninstalled the app but I am still being charged and there's no customer support email / link. If I am charged again next month while I don't even have the app installed, I will be seeking a full refund.

Developer reply ·

Thank you for your kind feedback! We're glad that we were able to clarify and resolve the situation.

on Upsell & Cross Sell — Selleasy · 2 months using the app
★★★★★
Shopify

Works like a charm... gets 5 stars from me... it's not as customisable as other paid apps, but this works perfectly for running competitions and the likes... you can create inline or pop-up forms that you can place on any page and apply a custom tag automatically for anyone that completes the form. Some folks are saying in the reviews it doesn't collect or store the data, but that's not true - I've tested it and the names are entered into my customer list and I receive an email each time someone completes the form. This is a good option if you are hoping to collect a lot of sign-ups since many of the paid apps cap you out at a certain number of active customers... Shopify does not.

on Shopify Forms · 42 minutes using the app
★★★★★
Shopify

App is very user-friendly and allows for a great deal of customisation. The free plan is full-featured and gives you plenty of time to evaluate the app for your business... you would only need to upgrade once your audience grows beyond about 200-500 names. But by far the best thing with this app is the Customer Support - they are 100% responsive, available around the clock and know their app and marketing strategy inside and out. They have not yet failed to answer any of my questions, no matter how technical or difficult the questions were, and were always very detailed and courteous with their responses. Very creditworthy team and application, you won't go wrong installing this app.

on Omnisend Email Marketing & SMS · 4 months using the app
★★★★★
Shopify

Perfect, was searching for a render issue in my code for ages and couldn't find it... managed to find it and change it to my liking within a few minutes with this. Will use this often going forward! Takes a few minutes to search through all code files, but that's far better than the hour I spent looking for it before downloading this app! Thankyou so much SPAZE for this wonderful review.

on OneClick Code Search · 8 minutes using the app