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Les Coconuts 2

Canada

Reviews (3)

★★★★★
Shopify

UPDATE After using the app for a few years, an issue occurred which required help from the support team. The agent deleted our account by mistake. Although the account was reinstated and the error was acknowledged, Privy is requiring that we pay the updated rates, which are now six times higher. This is unethical. They should honour our previous rate since this was their mistake. I even took the time send screenshots of my exchanges with the support agent and they are offering a 50% discount for one month. Years worth of designs and templates are locked in our account unless we agree to pay more. We have to start from scratch. Disgraceful. We chose Privy because the configuration settings are very flexible. We have to operate in 2 languages and we are able to make our notifications bi-lingual. The app was easy to install and we love that there are multiple options to chose from, depending on what you are trying to accomplish (grow email list, maximize conversion rate..). Thank you Privy!

on Privy ‑ Email, SMS & Pop Ups · Over 5 years using the app
★★★★★
Shopify

ı UPDATE ı We installed Geolizr in January 2016 and saw an increase in our international orders. A few weeks ago, we were making changes to our backend and everything went wrong (our fault). We contacted the Geolizr Team (also creators of Langify; best app ever!) and they were very fast to help us reinstall everything. Customer service is still the best. Thank you so much! Another great app by Johannes Hodde! We were reluctant about trying an app that is currently being tested. However, we have been using Mr Hodde's Langify app for over a year and his impeccable customer service made it an easy decision. As you can see on our site, everything runs smoothly. Our customers appreciate having the prices in their currency and we appreciate how easy it was to install. Once again, we are not disappointed. We are looking forward to the next one. Well done!

on geolizr · About 1 year using the app
★★★★★
Shopify

** UPDATE ** I have been using Langify for over two years, still have issues with my theme but never with Langify. I hope that Johannes and his Team develop many more. The information is very clear and if you need support, they're a quick message away. I'm not sure if they literally work around the clock; everything is done so quickly. They are professional and polite. Thank you Langify, I wish all apps were this great! AMAZING Support! The app was easy to use but there were some coding issues because of my theme. I sent Johannes an email and a few hours later, everything was fixed! He even included pictures in his reply to show me what was done. HIGHLY recommend!

on langify ‑ translate your store · About 2 years using the app