Komuso Design
United States
Reviews (3)
Shipbob has been able to offer great solutions to our needs from a 3PL. We were nervous about the change but now we don't look back! Installation of the App was extremely easy and we had someone help us onboard who was there whenever we needed, so it made the process far from intimidating. When it comes to speed and reliability of order ingestion, the process is fairly straight forward and easy. If you have inventory ready, the process is seamless. I would say the only hiccup is with Amazon FBA orders but Shipbob is always willing to help. Overall when it comes to tracking upload speed, communication of order progress, and speed ShipBob has been a great partner. As with any 3PL there will always be some issues, it's the nature of the business, but it's good to know that we can rely on ShipBob's technical support team to get things figured out.
Developer reply ·
Hi Komuso team - would love to unpack that FBA issue with you. I know the new workflow was rolled out recently, perhaps we can make some improvements there that make it easier for you! Please get in touch with your Merchant Success manager or email me at partnerships@shipbob.com. Kevin VP Partnerships
I've had a great experience with GrowthHero! They have solid customer service and provide in-depth/hands-on customer service. I spoke with Simon and he was very helpful! I'm planning on recommending this to friends.
We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!
