Snap Frames Direct

Carlos me ayudo mucho. Fue muy amable y paciente con mis preguntas. Muchas gracias Carlos.!

App Oscar from me to Kumar, Raising the bar above all the other Quickbooks Apps here that are 3x or 4x the costs. I emailed them all and asked a simple question, Can I import only customers orders that we give credit to? All the others eventually responded "no", by the time they responded we were already up and running with this app and its awesome support!

App Oscar for this team ! If you want Amazon algorithm control of your customers searching and buying on your store - this is your app. It is a little confusing and frustrating to start, just like the first drive in a Ferrari, the preset included searches/filters may or may not work for you. I ended up disregarding these and creating all my own filters using tags. Now I have grasped it, I just cannot believe the quality, features and absurd value of this app. App Oscars from me! Best Developer, Best Value

Deserves an "App Oscar". This app raises the bar, spent 1000s elsewhere on this platform for a pile of junk and programmers attitude. This firm gets it! You have access to the code within Shopify, code which is surprisingly easy to understand and edit, but pay for set up, best $$ you will ever spend, you ask for options that you just dreamt of for years in e-commerce and it is "sure, I can do that". Awesome in every respect

After a grey-hair producing, extremely frustrating and expensive time with ZenDesk which failed on so many promises on their website regarding Shopify integration. Followed by a temporary switch to FreshDesk - I searched online and found Gorgias - and started a chat on their website, Romain offered to call me and during the call he listened and understood my issues and calmly talked me through his platform - he clearly understands Shopify and what is required - save the gray hairs, frustration and expense of everything else out there and sign up for this app! BEWARE we have found no other support desk which integrates with multiple stores, so if going elsewhere - make that your first questions as even if you have one Shopify store right now you will get more.

We are not wishing to cause loss of business to Paul at Enviture who is passionate about this app but also would not want other Shopify customers to experience the losses we have. It is vital you monitor conversion rates and abandoned carts closely during trials of the app. We originally gave this app a 5-star review but have discovered retrospectively that we were having considerable issues with lags in the cart of up to 5 seconds as the app retrieves rates from UPS and populates the Shopify cart with shipping costs - we discovered this only when we contacted abandoned cart customers. Pual has explained that some of this delay is a result of expensive custom work we had completed by him but in fact our conversion rates had dropped before this work. We also had customers unable to complete the purchase and this turns out to be an issue with our products carton size OR we had not configured the new products in the shipping app correctly ( the app does not get data from Shopify you have to update all new products shipping criteria in the app ) OR shipping costs are incorrectly calculated because the app algorithm is unable to find a solution to ship a certain product size. Some of our cartons are 31x41x12 inches At this point, we have unfortunately had to abandon this app altogether and this has immediately contributed to a huge increase in 'add to cart' and purchase conversion rates. We do hope the app works for you!

Support has been outstanding in every respect. I have been working with Paul to help explain some quirks of our customers/products and am having some custom code written at reasonable cost which will make this app truly outstanding for our logistics model of shipping from multiple warehouses. Thoroughly recommended - will get you more orders - save your staff substantial time and may even make shipping an income stream! I don't get around to leaving reviews often but this team deserves it.