ND John Wines
United Kingdom
Reviews (3)
Great app that more than pays for itself in ad on sales. But the best thing is the support. They reply within minutes and sort whatever you need theme-integration-wise straight away. Great app, even better support! There are definitely a few app producers out there who could learn from these guys' level of support!
Was all working fine. This morning (36 hours after switching theme to a 2.0 one and deleting my old Filter and Search app) 80% of the filters don't show or work anymore. What is going on? This app need sorting ASAP ***Update*** Following a stressful morning of it not working - a live chat to the very helpful Shane got things rolling and it was all sorted by mide afternoon. Hopefully will be more stable going forward!
Developer reply ·
Thank you for your feedback! i'm glad you were able to be supported by Shane and find a resolution. We have resolved a temporary issue and the filters are now working as expected.
A great app to allow customers to find specific products. The search function with suggestions is a massive improvement over the native Shopify search (or the search that came with the theme I purchased!). But the best thing is the support. Any issues are sorted quickly and without fuss. If you hit any snags or compatibility issues with your theme, they fix it almost immediately (allowing for time zones). Can not recommend highly enough.
Developer reply ·
Hello, Thank you for giving us such a brilliant 5-star review. We are delighted that you are seeing firsthand the positive impact our app and our dedicated Customer support team have brought out to your business. Should any else inquiries arise, please reach back to us at any time. Warm regards, BoostCommerce team