Fashion Floor India

Very poor app, tried for 3 months and spent more then 1L, Poor ROAS. Dont try.

support is good, great

pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

On many Indian numbers call are not getting placed, just within fraction of second it gets in spam call list of customers and call dropped. Many times even people dont know that someone placed the call. pls rectify it.

Pricing and product is good, support can be improved. rest all is great to go about! specially quick replies , ready made sales templates.

Horrible and worst experience ever.... 1) Account manager never picks the call 2) on most of shipment they charges extra on weight discrepancy which is not real 3) during locked down they keep sending mails for RTO and all and writes that if action is not taken than we will not able to claim charges in future. 4) They keep calling for upgrade and said we will serve better if you upgrade, after upgrade NO SERVICE - NO SUPPORT if this is not resolved will stop using shiprocket very soon. I am editing this again - even escalation is more worst than regular support. never got reply.