← Merchants

Black Pearl Candle Co

United States

Reviews (2)

★★★★★
Shopify

Not happy. While using Yotpo for free before they changed how their app works, I collected 6 reviews. But, that's all the app could do. Collect reviews and nothing else. If you want everything else, it's something like $300 per month. Disappointing. I wanted to learn more about their pricing structure, but instead, they want me to talk to some random guy over the phone to talk to me about how Yotpo can benefit my shop. Well, of course it would benefit my shop. It's just TOO EXPENSIVE. Make the pricing structure public for crying out loud.

on Yotpo: Product Reviews App · About 2 months using the app
★★★★★
Shopify

Kudobuzz has contacted me personally after I was getting frustrated. The app is continuously improving and their responsive customer service is why I will still consider Kudobuzz.

Developer reply ·

We're really glad we reached out when you were frustrated; that's what we're here for. Hearing that you see us continuously improving means everything. Thank you for sticking with us, Black Pearl. We won't let you down. 🖤

on Kudobuzz Product Reviews & UGC · About 2 months using the app