Esamy
Bulgaria
Reviews (9)
The app has some issues but the support is excellent! Hana was very helpful in quickly guiding me to the solution of my request.
Great support! user friendly app Rony helped me real quick with my issue adjusting the desktop and mobile version for the grid.
It's good. I am working well with it.
Developer reply ·
We're thrilled to hear that everything is going well Esamy team! If you have any questions, please feel free to reach out to us. Thank you for choosing Kiwi!
Lots of features, quick and helpful support!
Konstantinos showed technical expertise and helped with my issues on the backend of my store. Great support.
Sarthak helped us very efficiently! Great support! Great App!
Support does not answer back.
Developer reply ·
Dear Esamy store admin, We sincerely apologize for the inconvenience and frustration you experienced regarding our support response. After checking your account, we noticed that no support ticket or request was received from your side. Because of this, our team was unfortunately unable to respond or assist you in a timely manner. Could you please try reinstalling the app and then share the issue details with us again? Once we receive your concern, we will gladly investigate the matter and assist you as quickly as possible. Thank you for your patience and understanding. We appreciate your feedback and look forward to helping resolve the issue. Best regards, Convercy Support Team
Anne from Support was a big help. The App layout is user-friendly and it offers several setting options. The Support team answers promptly and we could address my issues efficiently. The translation works very well also for difficult languages such as bulgarien.
Developer reply ·
Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at support@transcy.io Regards, Selina Transcy by OneCommerce
