moonlit.market
United Kingdom
Reviews (4)
contact form does not in fact support multilingual. both ai-agent and human support are dumb and waste your time
Developer reply ·
Thank you for taking the time to share your feedback. While our Contact Form doesn’t natively support multilingual functionality, there are workarounds that can often accommodate multilingual use cases. We’d welcome the opportunity to better understand your requirements and explore the best approach with you. We regret that this was your impression of our support, as our team is committed to providing thoughtful and effective assistance to every merchant. We genuinely value customer feedback, and a member of our management team will be reaching out to you privately to discuss your experience in more detail and see how we can best assist.
does not actually support multi-lingual translation. i cannot even translate the customised heading of the widget. nor can the product names within the widget be translated Hi, We’re sorry this situation caused frustration, and we appreciate you bringing it to our attention. After reviewing your store with our support and development teams, we’d like to clarify how translations work in MW Bundle Builder. The app does support multilingual translations for the widget’s own text, including customized headings and descriptions. During our check, we added a Japanese translation for the customized heading and confirmed that it was displayed correctly on your storefront. Product titles are handled differently. MW Bundle Builder does not create or store separate translations of Shopify product names. Instead, it displays the localized product title made available by Shopify for the currently selected storefront language. In the example we reviewed, T Lab app was still showing “Classic Connect 2” as the Japanese product title. This may explain why the same title appeared in the bundle widget. MW Bundle Builder is designed to work with Shopify’s native multilingual functionality. Since T Lab is a third-party translation app, the result may also depend on how it publishes localized product data to Shopify and how that data is made available to other apps. Based on our checks, the built-in widget translation was working correctly, while the remaining question appears to concern the product-title data provided through the third-party translation flow. We have reached out to you personally by email and chat and would be happy to review any remaining example with our product team. Please reply to us with the language and product where the issue is still visible, and we’ll investigate it further. — Vitali, Co-founder at Mageworx
This app sucks. Stay away from it!!!! SmartCart not working. I've gone through all the help docs and none of them helps because none of them are up to date!!!!!!! Don't even bother with free trial, because their human support isn't there If you don't want to waste 2 hours of your life for a setup that is supposed to be no-code and easy, just stay away from Rebuy
Developer reply ·
We’re sorry for the trouble you’ve encountered with the setup. If you’re willing, we’d love to help get things back on track for you. We will reach out to you directly to discuss further.
