SWL
United States
Reviews (3)
I am so frustrated at this app and the lack of support that we have been receiving. Ever since the update, Shipsation has been a total disappointment. We used it without any issues for the past 5 years but once the upgrade happened, nothing has been functioning properly. It's time-consuming to have to reach out to tech support constantly because their app isn't functioning properly. I am looking into a different fulfillment app.
Amazing customer service!!! Love how helpful all the staff is. Anytime I have a question, they are there to answer within minutes. Definitely recommend for people who are less tech savvy (like me). Thank you guys!
Developer reply ·
Dear SWL, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you! Best regards, Daisy Free Gifts - Customer Support Team.
Stella customer support! Had an issue with my thumbnails after installing the app and Alex was on it within an hour (on a Saturday night too!) He even went above and beyond and suggested more customizations for our site. This was the best experience we've had with an app. Many thanks!
