papercrush

Worst experience both with the app and the customer service. After we installed the app and our 3PL had tried to set it up with the help of customer services, they cancelled dozens of our orders due to a mistake made by one of their staff. It’s insane that staff can simply cancel orders and make refunds – even for orders that were assigned to a different site (not managed by Shiphero). The dashboard is complete garbage too. I would not recommend it under any circumstances.

Sehr umfangreiche App mit vielen hilfreichen Tools. Simpel und intuitiv zu bedienen.

Highly recommended! The support team is outstanding and found a great solution to a major problem we were having. The app also supports the automatic transfer of return tracking numbers to Otto.

When you put a bundle into the cart, it switches to the separate bundle items during checkout (without discount). When checking the app requirements, it says "Your store and any apps leveraging bundles functionality must be using checkout extensibility", which is is only available for Shopify Plus merchants...

We used it to upload external reviews into our store. App works exactly as promised. This service is amazing and so easy to use.

We are using this app to import our Etsy orders to Shopify. Works smoothly and reliable after some settings were revised together with the excellent customer service.

App is buggy for German settings. The support chat within the app does not work and on our request through the contact form on their website we haven't received any response for more than 1 week now...