WayFinder Merch
United States
Reviews (2)
DO NOT USE this app if you're looking for a VIP-tier-based loyalty program. The app can be configured to send out an email when a customer "unlocks" a tier... however, the app does not explicitly tell customers what tier they're on nor allows them to easily track their progress toward other tiers. Imagine logging into a rewards program with your credit card, airline, or hotel and not being able to see what your status is. This app is broken until they figure this out.
Developer reply ·
Hi there, we appreciate your feedback! Rise.ai enables merchants to build a powerful tier-based rewarding system and set different level of rewards based on customers' lifetime spent and orders count. These capabilities are being used by many leading brands. There are multiple ways to enhance this type of program, using both built-in tools and via optional customizations. Please don't hesitate to reach out to us if you would like us to further review and discuss what you're aiming to achieve! Wishing you a continued success, Itay, Head of Support @ Rise.ai
Robert and the rest of the Timesact team are amazing. The quality of customer service and the quickness with which they address any issues and questions are unmatched. I spent a lot of time comparing Shopify apps and tbh I was still unsure at the time I chose Timesact. I now can say with confidence that I made the right decision.
