The Wax Connection

The "support" team no longer seems interested in supporting their app. There has been a discount table showing on 2 products that are no longer part of an active offer. I've reached out to support several times over the past 5 months about it, and their response on each occasion has been "Your issue is already forwarded to our team we will get back to you soon." I doubt that. In the meantime, the discount table is advertising to my customers that there's an offer available for that product, when there isn't. It makes my site look unfunctional, and turns customers off when they're expecting a discount to be applied to the product in their cart as advertised, and it isn't. Would no longer recommend this app. In search of a different one.

Overall, I'm happy with the app and it seems to be helping us get a bit more reviews than the previous app we were using. It's a great value.

It works great! Super easy to customize. I like that the terms appear in a simple popup box in the cart, instead of linking to a separate page. Currently, I use a different app (a volume discount app) that can interfere with the functionality of this app and allow the customer to proceed to checkout without checking the terms box. Support promptly came up with a workaround solution to this, but I didn't opt to use the solution at this time. The support is great and very responsive. They even implemented a new feature that shows the date/time the customer agreed to the terms on the order page (so you have some sort of proof that they checked the box to agree to terms). Thank you!

Perfect! Using the Winter theme invoice/packing slip and love it. Looks soooo much better than what I had before. Using this app along with the Order Printer Email app. Both super easy to set up. Two thumbs up!

Love it! Easy to customize, tons of features, easy for customers to use. We've definitely received quite a bit more reviews on products than we ever had in the past. Started with free plan and promptly upgraded to next plan - you get a lot of bang for your buck! Thanks!