Miriam's Collection
United Kingdom
Reviews (3)
To be honest they have won me over. I initially left a negative review as I had a lot of problems with set up, caused by misinformation and mistakes made by their dev team (which had a negative impact on my sales). But after a couple of months of using the app I can honestly say it is FANTASTIC and has probably won me back that revenue 5x over. So much functionality to choose from and, despite their earlier mistakes, the dev/support team are pretty good at assisting with things quickly which I appreciate. Would really recommend this app to anyone wanting to increase AOV and conversion rate - so pretty much all business owners!
To be honest, the dev team are actually really good and happy to help with a lot of things. I've been supported by Shane, Kai, Devin and Magnus and I'm super happy with them. Thanks team. The app itself is great, a lot of good functionality. Does need quite a bit of setting up but this is to be expected, especially when transferring from another provider. But as I said, the team are around and always happy to help. For transparency: I did initially leave a 3* review as I had a LOT of issues when I first set this up..Jade from Appstle left messy code on my site, price in bright red on my product page, we had two identical prices, one presented as a sale - lots of things that made my site look spammy and led to 2 potential customers emailing to ask me why my product pages looked like that! This lasted for 2 hours and was very disappointing initially.
Developer reply ·
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
I've been using Subi for a while now and my experience has been, on the whole, positive. We had some issues over Black Friday which negatively affected my store and the customer service was not helpful. However, my recent interactions with Melissa have been extremely good - she was super helpful and customised many things for me. I do hope this app grows and they can improve and increase their functionality. Thank you.