MERGE4
United States
Reviews (6)
Janani was super helpful and took the time to explain the tool and answer all of my questions. She even set up 2 offers we want to try out. A+
Developer reply ·
Thank you so much for the 5-star review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Works just as described! I ran into one minor issue (an error on my part - not understanding the condition logic) and support helped right away and were super friendly and made sure I had everything figured out. Great app!
shobhit was very helpful and patient working through my questions. I needed to implement new payment methods and he helped me get that set up, and answered questions about other issues I was having. I appreciate his patience with me. posted orders from shopify to quickbooks with new settings.
We love this app! Our customers have left product reviews mentioning how much they liked the carbon neutral feature. We had a few minor formatting issues in the beginning but Dane is super helpful and fixed them right away. Excellent customer service. Very responsive. 5/5
I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!
Developer reply ·
I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions! Karl, Team Lead, Technical Support
Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.