The Wasabi Company

We've been using the app for 3 years now - I wrote a review saying how great it was when we first set it up but I just wanted to write again to say how fantastic the support is. Min is always quick to get back to us and is so helpful - if something isn't working, it's always been because I have set it up wrong and didn't know how to do it. Min takes a look, finds the problem and either puts is right or tells us how to do it ourselves. Top notch!

We had to change apps as the one we were using before stopped which was a real pain but every cloud has a silver lining and finding Affilitrak was definitely one for us. The app is better than our previous one, great features, functionality and design. Intuitively laid out, easy to navigate (for both us and affiliates) and set up was straightforward. Great support from the helpdesk when I came up against a few queries when setting up - Fawaz was super speedy, knowledgable and kind, solving everything I asked straight away. Thank you!

Really useful to be able to export all the ID numbers and additional information straight into Excel

This is the second app from Script Engine that we are using on our site, we have used the Wish List app for a couple of years and that is how we learned they had released a Back in Stock app. After reviewing it and getting in touch with the developers, they soon confirmed that they would soon be implementing an integration with Omnisend, the email marketing software we use, and based on this and the good experience with the Wish List app, we decided to migrate from our existing back in stock app to this one. The team have been very proactive and building our suggestions into the app and any that haven't been immediately possible they are reviewing and planning for the future, which is great. Being based in the UK and therefore on a different time zone can cause some difficulties in emergency situations but everything has always got resolved. We are now very happy being able to design exactly the emails we want and very accurately monitor opens, clicks and purchases. Plus the design of the app and admin is nice, easy to set up as well. Thanks to the Script Engine team for being very patient with us and getting us up and running!

One of those great apps that just works and does exactly what it says it's going to and does it well! The ai generated alt tag text is accurate and informative - processed just under 2000 images for us in about 20mins! I had a couple of questions for the support team when I was trialling it before subscribing and they were quick and knowledgeable. Recommend!

This app is amazing! I have used various different offer apps and ended up paying a lot of money for one because (a) it worked, and (b) it did nearly everything I wanted it to. Then I found this one and it seemed too good to be true, affordable and with ALL the features I want, plus some I didn't know I did until I started creating offers. The bonus is that if you need help, you are not on your own - I couldn't work out why a product page widget wasn't displaying on all the products it should be so got in touch via the chat, within a few minutes Max was there and soon identified what I had missed (I was using two different product templates, so it wasn't even an issue with the app). Great app, great value, great back up - thank you guys!

I tried a few different apps to get the set up just as we wanted it, and lone and behold we did with this one, which is also the best value for money! I am always careful not to automatically choose the cheapest option (more than one painful experience doing this) and reviews are very important which is why I thought I'd write this! When setting up the widget, I couldn't quite get it as I wanted as some functionality (borders, removal of leading zeros) was not available. However, I wrote in to their support team and Tejash responded was has been very helpful getting it displayed just as we wanted. Thank you - great app, great support

Really pleased with the app, we actually only use the free version at the moment just for the invoice function as it has a great layout and splits down different tax brackets clearly. Love that you can put the link to Download Invoice on order & shipping confirmations, and the QR code is a nice touch. Had to get in touch with customer support once and they were super quick, helpful and resolved the query immediately. Just to update, had an issue with the position of the download pdf invoice button when going into order history and the support team were once again super helpful and speedy at getting this sorted for us - thank you!

This app may look expensive compared to others available that (apparently) do the same job but let me tell you that after spending 2 days trying to set up 2 other apps, with help from their very helpful tech supports, we still couldn't get them working glitch free or with all the functionality we required. Fed up with needing a solution in place, I decided to try this app and I set it up in 5 mins. It left me wishing I'd done this in the first place. Needed help with getting the gift slider images to the right sizes when displayed and the support via chat was instantaneous and efficient. My advice? Bite the bullet and pay the extra for this app, what it saves you in time makes it worth it plus the additional functionality and settings are second to none.

Absolutely first class support - we were left hanging by another app and with Black Friday approaching we had to find another alternative asap and came across CartKing. Had some issues (my fault) at the beginning so got in touch via the Live Chat and then Swetha helped me get everything set up just as I wanted, amazing and thank you so much. I wish all customer service was this good!

Loving this app, only been using it for a few days now but impressed by how many customers are already using it and wishlisting items, and the ability for them to share their lists is great with the festive season approaching. I wanted some bits of customisation done so the buttons and text matched our website and the support was great, got it done over the weekend, fast & efficient. Great package, great price, great support!

Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments

Loving this app so far. Was a bit worried that it's not so well known as a review platform in the UK, however the response from customers has been immediate and the back up from technical support instantaneous and on the ball. Thank you!

The app is easy to use, works well in making the bundles, adding them to cart however, there are a few fundamental things that could do with being addressed: - the products are added individually to the shopping cart and have "Part of ~ bundle" underneath them which is great, however this information is not passed through the check out, so when using picking lists from 3rd party apps the product is not shown as part of a bundle - bundle sales are not trackable or reported anywhere?! - when viewing the list of bundles in the app they cannot be sorted by name or anything and no option to add columns, particularly SKU would be useful - only 10 products to a bundle Overall, it does the job but lacks some basic funcionality and reporting - I'm hoping Shopify will continue to develop the app and improve it

Ralph has been exceptional through out our migration from old OpenCart store to Shopify. Ever since the first migration I set up, which Ralph then helped edit and adapt to our exact requirements, he has always been on hand: quick to answer, efficient and super helpful. The whole process took us over two months, during which time Ralph would check in from time to time to see if he could help with anything as well as giving encouragement after looking at our developing site as it took shape. Nothing was too much bother and the answer was always "Yes no problem, done that, anything else I can help you with?" Thank you!