Freaky Ferments
United States
Reviews (2)
A great app for creating custom products. The support is outstanding. I rarely have an issue, but if I do, it's fixed in minutes. Thank you and the team for a great experience. After updating my store today something broke and again it was fixed. Great service!
Developer reply ·
Hi Freaky Ferments, Thank you for your wonderful feedback! We're so pleased to hear that our app has worked well for your custom products, and that our team has been quick to resolve any issues you’ve encountered. We appreciate your trust and support!
They helped me migrate my reviews and very responsive during the setup process. Months later I had a question and also go the same quick friendly response to solve my issue.
Developer reply ·
Hi, Freaky Ferments! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our support team during the migration of your reviews and that we were responsive and helpful throughout the setup process. Providing excellent service is our priority, and we're glad we could assist you effectively. It's great to know that even months later, when you had another question, you received the same quick and friendly response to resolve your issue. Your satisfaction and smooth experience with our app are very important to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help ensure you continue to have a seamless experience with our app. Thanks again for your kind words and support! Best regards, Trustoo Team
