Common Housefly
United States
Reviews (4)
Just installed this app and I have to praise the support. I had a small problem with the button and the support team was immediately available, jumped right on it, and fixed it in one minute. That is awesome support. Looking forward to seeing how the app performs over time.
I had to uninstall this app. It feels scammy. They would not credit me for purchases that were cancelled. There is no way to reconcile the charges. The customer service is non-existent. Stay away.
Developer reply ·
Hi there, we deeply apologize for any negative experience you had. Our number one priority is to assist directly with any issues and make things right for you. We will be contacting you within the next 24-48 hours to discuss how we can address and resolve any charges that need to be reconciled. If you have any further requirements, please feel free to reach out at any time through our Help Center or live chat: https://route.com/help-center. All the best, Skylar, Customer Support
I installed the app - on a Sunday afternoon - and I needed some help configure the location of the button. I contacted support via the chat window and they responded immediately. The fixed the problem within minutes. This is outstanding support and deserves full-throated applause. Great job.
Outstanding support. I can't remember encountering a support team as responsive as this one. The app is extremely powerful and, with the their help, you can get almost any report that you can think of. Very reasonable price as well.
